Visitor Services Supervisor - Lawrence Heritage State Park

The Department of Conservation and Recreation manages one of the largest and most diverse state parks systems in the nation and protects and enhances natural resources and outdoor recreational opportunities throughout Massachusetts. DCR is a dynamic agency and is one of the largest park systems in the nation. The DCR system includes over 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails and parkways.

The Department of Conservation and Recreation seeks applicants for the position of Visitor Services Supervisor at  Lawrence Heritage State Park, 1 Jackson St., Lawrence, MA.  This position will implement, monitor and conduct interpretive, recreational and environmental education programs. 

This position is part of the Strategic Readiness Initiative.

Duties

-Planning, implementing, monitoring and conducting interpretive, recreational and environmental education programs and public information services: designing and implementing the installations of interpretive trails, walks, media productions, temporary exhibits and displays.

-Promoting and publicizing the interpretive, recreational and environmental education programs: speaks to civics groups, clubs, etc. regarding agency activities and programs.

-Developing long range plans with management; preparing and submitting program budget requirements: and assisting in the formation of management plans for the park.

-Training and evaluating employees and volunteers in the skills and techniques of park interpretation and recreation programs: researching and preparing, materials such as curriculum, guides, pamphlets, maps, etc. for public distribution.

-Performing related duties such as preparing correspondence and reports maintains a reference library; and developing and maintaining records and files.

-Performs related duties as assigned.

 

QUALIFICATIONS REQUIRED AT HIRE  

 -Knowledge of the principles and practices of park administration.

-Knowledge of the principles and practices of recreational programming.

-Knowledge of the methods and techniques for designing and developing interpretive exhibits and guided and self-guided tours.

-Knowledge of methods and techniques for designing media productions, brochures and displays.

-Knowledge of flora, fauna, geology and natural and cultural history of Massachusetts.

-Knowledge of principles and practices of environmental education.

-Ability to understand and apply the techniques of first aid.

-Ability to understand and apply the principles and practices of educational psychology.

-Ability to give oral instructions in a precise, understandable manner.

-Ability to communicate effectively orally.

-Ability to communicate effectively in writing.

-Ability to write clearly and concisely.

-Ability to speak clearly and effectively to groups.

-Ability to use proper grammar, punctuation and spelling.

-Ability to read, interpret and explain such documents as maps, charts and specifications.

-Ability to prepare and use charts, graphs and tables.

-Ability to assemble items of information according to established procedures.

-Ability to establish rapport with others.

-Ability to stimulate public interest in assigned unit activities.

-Ability to exercise sound judgment.

-Ability to operate audiovisual equipment such as movie and slide projectors.

-Ability to conduct training or instruction.

-Ability to read, understand and explain Massachusetts history.

-Ability to use materials and supplies used in the graphic arts.

-Ability to use the tools and equipment related to park maintenance.

-Ability to read, understand, interpret and explain the laws, rules and regulations governing assigned unit activities.

-Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.

           

 

First consideration will be given to those applicants that apply within the first 14 days.   Minimum Entrance Requirements:   Applicants must have at least (A) two years of full-time, or equivalent part-time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non-profit or private agency, or (B) any equivalent combination of the required (A) experience and the substitutions below.    Substitutions:    I. A Bachelor's degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required (A) experience.    Special Requirements: None.

 

 

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

 

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

 

 

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

 

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.