Visitor Services Associate

Department Overview:

The Montana Department of Commerce works with statewide and local partners, private industry and small businesses to enhance and sustain economic prosperity in Montana. The Department works to improve the state's economy through business creation, expansion, retention, and diversification of the state's economic base; provides direct technical assistance, grants and loans for Montana's entrepreneurs, businesses and their employees; strengthens the economy through the promotion of tourism development, promoting and protecting historic sites, and marketing Montana as a travel and filmmaking destination; promotes access to new markets, both foreign and domestic, for Montana goods and services; provides financing for homeownership and rental assistance opportunities for Montana families; and develops and improves public infrastructure and housing for Montana citizens by providing grants and technical assistance to Montana communities and counties. 

Job Overview

The Montana Heritage Commission preserves and manages historic resources in Virginia City and Nevada City and promotes the appreciation of history through quality visitor experience.  The MHC is hiring 12 seasonal worker positions. Weekends and extended hours are required with the season beginning mid May and ends in September (Labor Day).

These positions will be working at the Virginia City Depot, Nevada City Museum, River of Gold Panning Experience, and on the Alder Gulch Shortline Railroad. 

- Sell tickets/passes for NC Museum, Railroad and River of Gold Panning

- Use a register and credit card machine to collect sales

- Maintain head counts for venues

- Greet visitors and give out information on history regarding the area and attractions

- Stock merchandise

-Teach gold panning at the River of Gold Operation

-Conduct/Drive the Alder Gulch Shortline train

- Other duties as assigned

There are 12 Visitor Services Associate positions open.  These seasonal workers will have rotating schedules at the different locations- Virginia City Depot, Nevada City Museum, River of Gold, and Alder Gulch Shortline Railroad.  Employees must be flexible in order to work varied shifts as well as a variety of concessions. 

2024 Season

Training week - May 18th  - 24th  

Season - May 25th - Sept. 2nd

These positions will be eligible for a statutory $1.50 an hour base pay increase effective July 1, 2024.

Experience

All of the duties listed above will be taught and practiced during our training week and during the season.  Previous experience is not required when it comes to conducting/driving train or gold panning.

How to apply

Apply online by submitting your resume.  References will not be contacted until after interview process is completed and you will be notified when we will be reaching out to them. (Please Note: You do not need to complete the "work experience" or the "education & certifications" portion of the application process in our recruiting system.  You only need to upload the requested documentation.)

Other important information to be aware of

• Employees must be flexible in order to work varied shifts as well as a variety of concessions. 

• This position will be eligible for a statutory $1.50 an hour base pay increase effective July 1, 2024.

• Shared housing provided for employees who stay the whole season (Memorial Day weekend - Labor Day).

• Resume is required.  Please make sure the resume is attached, prior to uploading, by checking the box next to the attachment that is marked "relevant".  The resume must be attached in order to be considered for this position. If your online application does not have the required attachment, this will result in your application being considered incomplete and removed from further consideration

• Only online applications are accepted.  By applying online, you can receive updates and monitor the status of your application. If you fail to upload the requested application documents and/or preference documents, we will notify you via email. Failure to upload these documents after notification will result in your application being removed from consideration.