Visitor Screener - 5A to 1P every Sat & Sun + rotating weekdays

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed,Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Visitor Screener.
In this role, the successful candidate welcomes and screens all visitors, vendors, patients, and employees entering the hospital using excellent communication skills. The Visitor Screener operates independently and is responsible for access control into the hospital by ensuring visitor and employee-screening policies are enforced.

Job Responsibilities:

• Responsible for access control into the hospital by ensuring all patients, visitors, vendors, and employees are properly screened as per hospital guidelines and policies.
• Perform other duties as assigned.
• Have the ability to efficiently and effectively respond to information request and ability to multi-task.
• Assists with escorting patients to their appointment/procedure if necessary
• Cooperates and interacts with the interdisciplinary team members to escalate clinical questions and concerns of patients, visitors, vendors, and employees.
• Functions as a respectful member of the health care team.
• Maintains strict confidentiality related work information (in accordance with HIPPA)
• Assists with instruction/education of proper personal protective equipment (PPE) use, and provides masks to those entering facility without proper PPE.
• Ability to independently interact with visitors, vendors, patients, and employees entering the hospital in a prompt, respectful, and helpful manner through excellent communication skills.
• Collaborate and interact with the interdisciplinary team members & departments to support the needs of visitors, patients, vendors, and employees (i.e. collaborate with Security team for visitor/patient transport to Emergency Department, etc.)
• Triage and escalate clinical concerns if patient fails screening to appropriate clinical departments.
• Properly takes the temperature of patients, visitors, vendors, and employees.
• Ensure visitor and employee screening polies are enforced by asking appropriate health screening questions.
• Demonstrates knowledge of NYULH current guidelines and polices related to visitor, patient, vendor, employee screening.

Minimum Qualifications:
To qualify you must have a Bachelor Degree and 2 years of customer service experience especially as it relates to clear, empathic communication, and the ability to quickly & effectively triage escalations. Attention to detail, organization, and ability to navigate potentially stressful situations. Must be self-motivated and able to operate independently.

Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $45,541.60 - $58,300.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here