Virtual Receptionist

Join Our Team!

Team by the Minute is excited to expand our Customer Service Representatives team. Our agents play a crucial role in supporting businesses across the United States by working as a reception team for the office. As part of our reception team, your role will involve receiving incoming calls and aiming to support clients with their inquiries. Our company is known for delivering exceptional customer service to every client by placing a strong emphasis on active listening, empathy, and effective communication.

Who We're Seeking:

We are on the lookout for individuals who embody our values and possess the skills to excel in this role. Our ideal candidate should comply with the qualifications and demonstrate a consistently positive attitude along with a genuine passion for delivering top-tier service. We also have opportunities available for the position of Sales Representative within our organization. In this capacity, we seek a highly qualified individual with a proven track record in sales to promote and sell our service to our customers. The successful candidate will possess a deep understanding of the sales cycle, demonstrating proficiency in lead generation, relationship-building, and deal closure. We are seeking an ideal candidate who is not only a fast learner but also excels in negotiation, effectively showcasing our offerings in a compelling manner. If you're ready to join a dynamic team committed to excellence, we invite you to explore this exciting opportunity with us at Team by the Minute.

Qualifications:

• Fully bilingual in English and Spanish.
• College Degree
• 7 years of call center or receptionist experience. (Preferred)
• Sales Skills (Preferred)

Necessary skills:

• Communication skills
• Typing skills
• Computer skills
• De-escalations skills
• Active listening
• Empathy
• Time management

Benefits:

• Paid training
• Remote work
• Health insurance 75%
• 401K
• Monthly Metric Bonus
• Paid Early Leave

Job Types:

Full-time

Part-time hours also available with the following schedule:

• Thursday off- 32 hours a week.
• Wednesday and Thursday off- 24 hours a week.

Salary: $12.00 per hour

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Language:

• English (Must)

Work Location: In person/ Remote

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k) matching
• Flexible schedule
• Health insurance
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Supplemental pay types:

• Bonus opportunities

People with a criminal record are encouraged to apply

Ability to Relocate:

• Quebradillas, PR 00678: Relocate before starting work (Required)

Work Location: Hybrid remote in Quebradillas, PR 00678