Virtual Learning Technology Administrator

Description

Schedule: Monday-Friday, Day Shift

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Virtual Learning Tech Administrator with Work from Home you can be a part of an organization that is devoted to giving back!

Benefits

Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Work from Home family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Virtual Learning Tech Administrator to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Learning Technology Administrator (LTA) supports the enterprise centralized administration of Learning Management System (LMS) functions and enterprise student assignments. They also administer Parallon's new hire onboarding processes through the utilization of technologies supporting efficient and effective content delivery. This role partners and makes discretionary decisions with educational and operational leaders. The Learning Technology Administrator should be a self-starter with technical abilities to navigate various platforms and systems supporting learning (SharePoint, PerView, Webex, and Microsoft Forms). This role supports enterprise HR, learning and operations teams. As a highly visible department representative, this person consistently demonstrates a strong service commitment by continually striving to meet and exceed expectations.

 What You Will Do in this Role:

• Manages new hire onboarding workflow and repositories based on data provided by Human Resources and SSC Operations
• Coordinates and is responsible for the centralized administration of HealthStream (LMS) with respect to both new hires and existing colleagues:
• Managing Parallon hierarchy and files in HealthStream
• Evaluate and execute new customer requirements
• Set up courses and classes
• Make Enterprise assignments
• Register students for classes
• Run completion reports and other reports as needed for Governance
• Reconcile imported student reports
• Monitor attendance and completion statistics
• Conduct quality assurance activities for HealthStream content
• Maintain HealthStream functionality knowledge and skills to support role
• Support implementation of new LMS functionalities
• Ensures every colleague receives the appropriate role-based curriculum via job function for tracking all colleagues that interact with new hire onboarding processes
• Provide system support, customer support, incident resolution and escalation in partnership with HCA Healthcare Healthstream personnel.
• Manage department PerView project catalog and reporting, which includes: creating new and updating existing projects. Quality assurance activities for project content and report mgmt.
• Represents Parallon Learning and Development on issues related to Cisco Webex in partnership with HCA Healthcare's Digital Collaboration team
• Develop ad hoc surveys and generate reports for Learning and Development
• Provides support and maintenance related to Parallon Learning and Development's Atlas SharePoint site, course catalogs, and other customer facing platforms or content repositories
• Collaborate with the development and improvement of the learning tools that are used within the Parallon Learning & Development organization
• Able to independently integrate new technologies into existing workflows, resulting in increased efficiency and improved outcomes for the Learning and Development Data and/or Governance process
• Communicates with operational leaders and education teams regarding the needs of their organizational unit's new hires
• Delivers high quality Learning and Development data services (methodology, tools, templates and processes) aligned with and supporting business strategy and goals
• Collaborate on SharePoint solutions and opportunities for the Parallon Learning & Development group. Application may include site features, Web Parts and Workflows.
• Maintain knowledge of tools utilized to manage SharePoint, i.e. InfoPath Power Automate
• Assists in the preparation of the Learning and Development Governance process and management of associated data reports with the expectation to think critically throughout the process, identify anomalies, etc.
• Engages in regular quality reviews in order to proactively assure that Parallon Learning and Development data methodology, processes and controls are followed by all applicable colleagues.
• Carries out the archival and repository strategy for Learning and Development data to ensure appropriate access and data integrity
• Promotes and models Parallon's Mission, Vision, and Values

Qualifications that you will need:

• High School Diploma/GED required
• Equivalent work experience may substitute for the degree requirement
• 1-3 years training support
• 1-2 years managing a Learning Management System (LMS)
• Learning and Development background preferred

 Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Virtual Learning Tech Admininstator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: Full-time