Virtual Events Coordinator (Remote)

LifeGuides Virtual Events Coordinator Job Description

Position Overview

LifeGuides is a company benefit in support of employee well-being using a peer-to-peer, experiential approach. We are looking for a highly detailed Virtual Events Coordinator (VEC), which includes planning, executing, and managing Virtual Events – custom client events, monthly panel discussions, webinars, other online gatherings – for the LifeGuides members. This role involves coordinating all aspects of Virtual Events, from initial planning to post-event evaluation.

The foundation of this position is built on strong organizational skills, open communication, and collaboration. The ideal VEC is a creative thinker, proactive planner, and with the ability to quickly execute on ideas.

This position would be a part of the LifeGuides Client Success team and report directly to the Head of Client Success.

VEC Responsibilities

Event Planning

• Collaborate with internal stakeholders to understand event objectives, target audience, and desired outcomes
• Develop comprehensive event plans, including timelines and logistical requirements

Event Promotion

• Develop marketing strategies to promote Virtual Events and increase attendance
• Coordinate with the marketing team to create compelling event content, including email campaigns and digital assets

Technical Setup

• Oversee the technical aspects of Virtual Events, including platform setup, attendee registration, and troubleshooting any technical issues that may arise during the event
• Ensure all necessary equipment, software, and connectivity are in place

Speaker Management

• Coordinate with speakers & panelists to gather presentation materials, technical requirements, and ensure smooth integration within the virtual event platform
• Communicate event details and expectations to all participants

Attendee Engagement

• Implement strategies to enhance attendee engagement during Virtual Events
• Facilitate Q&A sessions, chat interactions, polls, and networking opportunities
• Encourage audience participation and ensure a positive user experience

Content Management

• Manage & organize event content, including pre-recorded presentations, live sessions, and supporting materials
• Ensure content is readily accessible and available for on-demand viewing after the event

Data Analysis & Reporting

• Monitor event metrics, such as attendance, engagement, and feedback
• Collect & analyze data to measure event success and identify areas for improvement
• Generate post-event reports summarizing key findings

Post-Event Follow-up

• Conduct post-event evaluations/surveys and gather feedback from attendees & speakers
• Share findings with the team and implement recommendations for future events
• Maintain relationships with event participants for future engagement opportunities

VEC Skill Qualifications

Hard Skills

• Proven experience in planning & executing Virtual Events
• Proficient in virtual event platforms & tools (Zoom, Microsoft Teams, Google Meets, etc.)
• Strong project management skills with the ability to prioritize tasks and meet deadlines
• Technical proficiency and troubleshooting skills
• Familiarity with marketing and promotional strategies

Soft Skills

• Attention to detail and ability to handle multiple tasks simultaneously
• Excellent communication and interpersonal skills
• Creativity and problem-solving abilities
• Ability to work independently and collaboratively in a quickly evolving environment
• Positive Mindset / Can-do attitude

LifeGuides Team Member Requirements

Exemplify LifeGuides CLEAR Values

Remote Work

• Own a laptop or desktop computer with a working camera and microphone (mobile devices such as tablets and smartphones cannot be used)
• Access to reliable internet connection
• Access to a dedicated workspace free of distractions
• Familiarity with Google products & Zoom, ability to easily learn new software/programs

Collaborative Work

• Comfortable with interacting and communicating with both Guides Community and Corporate Support Team
• Possess a healthy balance of empathy, honesty, patience and a sense of humor with colleagues/clients
• Be open to feedback – it’s a gift!

Self-efficacy Work

• Possess the agility and flexibility necessary to remain open in a startup environment
• Ability to work under pressure and be solution-oriented
• Confidently provide perspective, play devil’s advocate, make suggestions
• Speak up quickly and often – use your voice!

Personal Development Mindset

• Value personal well-being
• Use the LifeGuides service – have a Guide experience(s)
• Set boundaries, take breaks, practice self-care activities
• Seek personal growth opportunities

This opportunity is on a part-time, as-needed, contract basis, Monday through Friday. The hourly pay range is $20-30 per hour, based on experience.