Job Description
*On site and not remote*
- 40% Discount on most merchandise!
- A wellness program that supports your physical, financial and emotional health
- Monthly performance bonuses
- Full benefits including medical, dental, vision, 401k program plus much more!
- Endless internal promotion opportunities
- Fun contests / rewards and recognition programs
- $21.00 / hr
- Individual development plans and career pathing conversations
- On-going performance appraisals
- Cross-brand and cross-functional career opportunities
- Online learning opportunities through brand specific resources and WSI University
- Leadership development opportunities
Overview of the Virtual Design Studio Specialist Role:
- Utilize design expertise to assist clients in virtual consultations through our design chat platform regarding the design of their living spaces to drive sales
- Ability to maintain multiple clients and projects sequentially
- Achieve and exceed established sales and productivity goals
- Utilize exemplary world class service standards to assist customers with design services across the WSI family of brands
- Demonstrate superior product knowledge, including features and benefits of the entire product assortment in all brands
- Must have the capability to assist clients with a large variety of complex projects from decor to multiple room residential spaces.
- Strong communication and customer follow-up skills
- Ability to complete and coordinate complex large orders across multiple brands
- Experience in working with the elements of design preferred
- Proven ability to prioritize and handle multiple tasks simultaneously
- Must have a strong understanding of furniture function and materials
- Must have proficient computer skills, grammar and accuracy while working with clients
- 1-2 years of customer service and retail sales experience or interior design (specialty retail preferred, but not required)
- Space planning or virtual consultation experience preferred (ie room planning, mood boards etc)
- Must be able to be able to remain in a stationary position, often standing or sitting for prolonged periods (in an office setting)
- Must be able to communicate with others to exchange information
- Must be able to engage in repeating motions that may include the wrists, hands and/or fingers
About Williams-Sonoma Inc.:
Williams-Sonoma, Inc. is a multi-channel specialty retailer of high quality products for the home. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. We currently operate retail stores in the United States, Canada, Puerto Rico, Australia, and the United Kingdom, and franchise our brands to third parties in a number of countries in the Middle East, the Philippines and Mexico. Our products are also available to customers through our catalogs and online worldwide.