VIIDS Technician

Disclaimer:

By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire.

ABOUT US:

CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients. Leaning on our core values of Integrity & Commitment, CMT’s mission is to continue delivering the highest quality services to our customers by applying best practices from our team of Industry experts ensuring not only our customers success, but the establishment of CMT Services as their Reliable Partner of Choice. 

Provide Support for the Visual Imagery Intrusion Detection System (VIIDS)

Responsibilities:

1. VIIDS Support:
   • Provide Tiers 2 and 3 support for VIIDS systems, ensuring installation, configuration, administration, and maintenance meet or exceed Government standards.
   • Keep listed VIIDS systems and components fully operational, meeting all applicable Government standards and regulations.
2. Emergency Support:
   • Offer onsite emergency support, resolving issues within 1 hour of notification by the Government, including outside normal duty hours.
3. Documentation and Reporting:
   • Maintain project planning documentation, create and update network maps/diagrams, and presentation material.
   • Provide a written monthly status report on VIIDS repair and maintenance activities.
4. Disaster Recovery:
   • Develop and maintain a comprehensive written disaster recovery plan for VIIDS.
   • Implement the disaster recovery plan within the allotted emergency onsite support timeframes or at the request of the Government.
5. Quarterly Maintenance:
   • Perform comprehensive quarterly maintenance visits/inspections.
   • Provide a written report to the Government within 5 business days of the visit/inspection.
   • Resolve any deficiencies found during quarterly maintenance visits/inspections within 30 business days.
6. Training:
   • Provide internal training to improve the CS workforce, logging completed training in the Monthly Status Report (MSR).
7. Availability and Meetings:
   • Be available 24/7/365 within 2 hours to meet with the COR on-site.

Qualifications:

• 3+ years of experience in network design and administration.
• Cisco Certified Network Professional (CCNP) with valid CCNP credentials.
• Advanced understanding of server maintenance and operation.
• Honeywell Vindicator Intrusion Detection System, Access Control, and Vindicator Command and Control certification.
• Certification for the Diebold LinxTM Predator Elite system.
• Top Secret clearance with the capability of being upgraded to Yankee White.