Vice President, Venue Operations

It’s never just a job at TMRW Sports Group. It’s a way of life! We live and breathe entrepreneurial spirit, innovation and sports. We believe each role is as unique as the person who does it. The VP, Venue Operations will oversee all aspects of our TGL venue, SoFi Center, which is located in Palm Beach Gardens, FL. Reporting to the SVP, Live Event Experience, this person will manage, lead and operate this venue and surrounding experience by partnering with internal and external vendors to oversee all logistics, facilities needs and in-house production.

Responsibilities

• Ensure event readiness for all TGL and non-TGL events
• Partner with external vendors to manage multiple aspects in and around the venue, including food and beverage, security, parking, janitorial services, maintenance, waste management, signage (on-site & roadway), temporary scaffold (when needed), etc.
• Provide excellent hospitality experience through the management of VIP clubs, kiosks, suites, locker rooms, etc.
• Ensure white glove service to TGL players and liaison with player relations team to ensure a high quality match-night experience for each of the participating players
• Maintain pristine appearance of venue, inside and out, by hiring and managing quality housekeeping/janitorial, landscaping vendors and more
• Host facility tours to sponsors, players, community leaders, and other key supporters
• Collaborate with internal Tech, Broadcast and Events stakeholders to ensure smooth TGL game experiences
• Handle all procurement needs for venue, including tracking and payment of invoices
• Oversee Venue Operations budget for submission/review with SVP, Live Events and identify and recommend capital improvements if/when required
• Lead margin analysis initiatives to assist in evaluation of non-TGL event opportunities
• Work with partnerships and merchandising to identify additional revenue-drivers in venue during TGL season and year-round
• Set up life safety program (fire, police, EMS) according to compliance
• Create and enforce Operations Manual to highlight policies and procedures related to the venue, including crisis management plans

• Bachelor’s Degree in Business Administration, Sport Management or related field from an accredited college or university
• 10+ years of experience managing large-scale indoor or outdoor event experiences in a stadium/arena, fairgrounds, convention center or similar public assembly facility
• Skilled knowledge in creating venue mapping and routing plans, writing SOP documents, and showcasing in PPT, CAD, etc.
• Proven ability to lead wide-ranging group of internal/vendor stakeholders
• Strong verbal and written communication skills with high-level of organizational skills
• Attention to detail and ability to adapt to unforeseen challenges
• Availability to work nights / weekends throughout year to support successful execution of TGL and non-TGL events
• Ability to physically lift up to 50lbs at a time

Location

This role is based at SoFi Center in Palm Beach Gardens, FL.

TMRW Sports is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, veteran status, or any other factor protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, and training.

TMRW Sports expressly prohibits discrimination and harassment of any kind based on race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

No matter what background you bring with you, if you are committed to excellence and good at what you do, we welcome you to apply to join us and encourage you to come as you are.