Vice President Chief Of Staff

Overview:

The YMCA of Metro North has a long history of providing many communities throughout the Northern suburbs of Boston with outstanding programs and services for youth, adults and families. Serving the communities of Lynn, Peabody, Saugus, Melrose, Nahant, Revere, Lynnfield and Stoneham. As one of Massachusetts leading nonprofits, we are committed to strengthening communities by improving health, empowering youth, and activating people for good. Every day, the YMCA of Metro North welcomes and connects thousands of men, women and children to ensure that everyone, regardless of age, income or background, has access to its programs and services. For more than 165 years, the YMCA has been creating communities of caring individuals who are committed to assuring that everyone is reaching his or her fullest potential.

The YMCA of Metro North seeks a highly qualified, creative, and energetic individual to develop and deliver strategic and long-lasting operations and human resources solutions across an association with seven branches, and over 750 employees.

POSITION SUMMARY
Reporting to the President & CEO, the Vice President Chief of Staff is a strategic partner and advisor to senior staff and all levels of management on business, human resources, and organizational issues. S/he is a leader in effecting appropriate operational and environmental change that will help the association meet its strategic objectives. Significant experience leading a Human Resources function in a decentralized, multi-site organization. This individual will be a credible and influential business leader with a strong operational skill set, knowledge and expertise in human resources, talent development and learning expertise.

The ideal candidate should possess a strong learning background with strategic ability and experience in organizational change management, measuring performance output, and be able to recognize what needs to occur to facilitate change. A demonstrated ability to facilitate teams and groups to coordinate collective tasks, including the essential disciplines of the HR department: compensation and benefit planning, recruitment, employee relations, and training and development. A strategic thinker with hands-on style to deliver practical and effective solutions, well organized and comfortable with managing multiple priorities and tasks. A results orientation, with a commitment to action, to achieve desired organizational impact. This leader will ensure that all human resource programs and processes are implemented in a manner that is consistent with all federal and state employment laws and regulations and with the Y’s values.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide timely and effective consultative services to branch leadership and personnel across all areas of HR and ensure compliance with employment laws, identifying workplace issues, investigating employee complaints, policy development, and performance management including providing guidance to hiring managers on how to conduct employee job performance appraisals.
• Drive ‘best-in-class’ talent acquisition and recruiting practices to ensure the YMCA of Metro North hires the best and brightest team members. Enhance candidate sourcing and hiring efforts for key positions.

• As an association leader, work with branch teams to drive new and innovative strategies to ensure our membership and branch programs are maximizing revenue opportunities.

• Implement comprehensive development approach that links training, performance review, career planning, and developmental activities to required skills and competencies for both employees and hiring managers.

• Identifies potential areas for branch cooperative programming to accomplish YMCA goals and works with staff groups to develop and implement programs. Fosters a climate of innovation to develop member-focused programs and leads branch staff in the planning, development and implementation of new program initiatives and activities.

• Advance and integrate diversity initiatives so that they become part of the operational fabric of the YMCA of Metro North.
• Continuously monitor compensation, benefits, and other reward programs to ensure that they are competitive in the market and cost effective.
• Strengthen and streamline administrative processes in conjunction with branches and other association office departments.

EDUCATION and or EXPERIENCE:

• Bachelor’s degree and 15+ years of experience at a senior leadership level. SPHR and/or MBA preferred.
• Exceptional strategic thinking capabilities, combined with the ability to execute at a tactical level, when necessary.
• A proven track record of accomplishment in both for-profit and non-profit environments.
• Project management skills and prior experience from planning through to implementation, measurement and analysis. Ability to provide strategic direction and successfully execute plans to drive business performance is required.
• The Vice President will be able to effectively manage and lead the Human Resources functions within a matrix management structure; experience working with a multi-site retailer, hospitality or similar non-profit is preferred.
• Should be a dynamic, enthusiastic and persuasive leader who inspires and positively motivates others to action. Possess strong integrity, energy and credibility.
• Ability to communicate and interface well at all levels of the organization. Be a straightforward, collaborative personality and have the strong ability to influence.
• A strong management orientation with an understanding of how to coach, mentor and develop people.