Veterinary Technician

Located in the beautiful town of St. Augustine Beach, Del Mar Veterinary Hospital is a boutique-style practice that specializes in providing high-quality, low-stress care to dogs, cats, birds, and other small patients.

Del Mar Veterinary Hospital is proud to serve St. Augustine and the surrounding areas. Our fully dedicated Fear-Free approach (as a Fear-Free Certified Practice) allows us to provide the highest level of veterinary medicine along with friendly, compassionate service. We believe in treating every patient as if they were our pets and giving them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible.

What also sets Del Mar apart? We are a full-service hospital accredited by the American Animal Hospital Association (AAHA). Accreditation by AAHA means, that an animal hospital has been evaluated on approximately 900 standards of veterinary excellence.

We take the culture and working environment within our practice very seriously as we believe whole-heartedly in the importance of work-life balance and maintaining enjoyment and fulfillment in what we do. The clinic is privately owned (not corporate) and managed in a team-oriented approach with feedback to management always encouraged. Most importantly, we do not tolerate belligerent, aggressive, or otherwise abusive behavior from our clientele - we want to work with our clients, not against them! We are open Monday through Friday, and open some Saturdays (usually once or twice a month), by appointments only.

Del Mar Veterinary Hospital is looking for an energetic, friendly, caring, and positive Veterinary Technician (currently hiring for both positions), to be part of our “Fear Free” work family. We currently looking This position requires the individual to be able to work well with both dogs and cats, be able to lift +50 lbs, and be someone who loves to help and support his/her team. The ideal candidate will be proficient with computers, multi-line phone system, typing (+40 WPM), attention to detail (data entry), be proactive when it comes to patient care, be professional, enjoy helping people, capable of multi-tasking, and have a commitment to providing our patients with the gentle care they deserve.

PLEASE NOTE: Our main goal is to hire someone interested in growing with Del Mar in a lead role within the medical department. The candidates who are looking to apply to this position just as a "stepping stone", will not be considered.

Candidates must be available to work on weekends if needed, have an active driver’s license, and live within a 15-mile radius of our facility.

Job Types: Full-time | Salary: $18.00 - $22.00 per hour (pay is based strictly on education, technical skills, and relevant experience), plus the opportunity for monthly performance bonuses.

Benefits:

• Employee discount
• Paid time off (PTO)
• Professional development assistance
• Ancillary Benefits through AFLAC (dental, vision, accidental plan, hospital, etc)
• Monthly performance bonus
• Yearly uniform allowance
• Yearly pay increased based on a personalized Performance Evaluation Plan

Required General Knowledge & Skills

• Know the range of services the practice provides and the species it treats.
• Follow OSHA standards
• Know and use standard medical and business abbreviations.
• Know general information about the most common internal and external parasites and the names of the most common preventatives used at the hospital, and recommend treatments and diagnostics for such.
• Know the policies regarding the provision of veterinary care, deposits for hospitalized patients, payments, credit, pet health insurance, and finance fees
• Can stay calm and efficient, even during stressful/high-paced situations.
• Is well-spoken and professional.
• Possesses great teamwork skills and is self-motivated.
• Has excellent client communication skills (verbal & written). We aim to offer our clients with an extraordinary experience (in person and over the phone).
• Computer literate and typing skills (at least 40 wpm) are a MUST.
• Data entry and attention to detail.
• Leadership skills and the ability to work with minimum supervision.
• Always be on time, proactive, and ready to work.
• Routinely pick up trash or feces from the parking lot, sidewalks, or entryway.
• Maintain a professional appearance while at work, including clean and wrinkled-free uniforms and clothes. Change clothes daily as necessary to look professional and avoid carrying odors.
• Smile and maintain an even, friendly demeanor while on the job.
• Promote positive attitude among staff.
• Handle stress and pressure with poise and tact.
• Be willing and available to stay late or through breaks, when needed, to assist if needed by the veterinarian.
• Effectively promote preventive health care, nutrition, and wellness plans to clients.
• Have the physical strength and ability to stand for an entire shift when needed and be able to lift pets and objects weighing up to 50 pounds without assistance. Assist in lifting patients weighing more than 50 pounds.
• Assist other employees needed. Avoid waiting for coworkers to ask for assistance.
• Ensure medical supplies are always available. Add new items to the list of depleted supplies.
• Participate in all staff and training meetings.
• Maintain strict confidentiality regarding clients and patients from whom the practice provides veterinary services.

Require Additional Skills (not required, but a plus!)

• Bilingual (English/Spanish) and/or ASL (American Sign Language) is a plus!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Continuing education credits
• Employee discount
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Uniform allowance

Healthcare setting:

• Clinic
• Hospital

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Experience:

• Typing (+40 WPM): 1 year (Required)
• Veterinary assistant/technician: 1 year (Required)

Work Location: In person