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SalaryWe believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.
Job Responsibilities:
- Checking patients in, discharging patients, invoicing
- Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
- Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
- Handle incoming and outgoing mail and email
- Update and file patient charts
- Enter data into computerize billing program
- Retrieve prescriptions
- Assist with pet supply purchases such as food, supplements, and grooming items
- Maintain the cleanliness of waiting room
- Retail sales
Skills / Qualifications:
- High School Diploma or relevant education and work experience
- Customer Service
- Organizational Skills
- Tech Savvy
- Team oriented
- Communication skills
All Full Time Team Members are eligible for benefits, including:
- Competitive base pay plus revenue share bonus program!
- Best-in-class medical, vision, and dental insurance
- Short-term and long-term disability
- Life insurance
- 401k with match
- Paid time off
- Free continuing education
- Mental health support
- And more!Responsibilities:
- Greet and check-in clients and their pets
- Schedule appointments and maintain the appointment calendar
- Answer phone calls and respond to client inquiries
- Assist with animal restraint during examinations and procedures
- Provide basic animal care, including feeding, walking, and administering medication
- Perform animal catheterization under the supervision of a veterinarian
- Maintain cleanliness and organization of the reception area
Skills:
- Proficient in animal restraint techniques to ensure the safety of both animals and staff
- Knowledge of animal care practices, including feeding, grooming, and exercise
- Familiarity with veterinary terminology to effectively communicate with clients and veterinarians
- Experience in pet grooming is a plus
- Ability to handle equine patients is a plus
- Knowledge of aseptic technique for maintaining a clean and sterile environment
- Familiarity with kennel operations and procedures
We are looking for a Veterinary Receptionist who is passionate about providing exceptional customer service and has a genuine love for animals. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
If you are dedicated to providing compassionate care for pets and their owners, we would love to hear from you. Join our team of professionals who are committed to promoting the health and well-being of animals.
Please note that this position may require some evening or weekend shifts based on the needs of our clinic.
To apply, please submit your resume highlighting your relevant experience in animal care and customer service.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Flexible schedule
- Retirement plan
- Uniform allowance
Schedule:
- 10 hour shift
- 8 hour shift
Work setting:
- In-person
Work Location: In person
