Cranberry Holistic Pet Care is looking for a client service representative to support our goal of creating healthier lives for our patients and their families. In joining our practice, you'll become a valued member of our team. We're committed to providing exceptional service, and we'll support your professional growth with comprehensive pet care benefits and a variety of development opportunities.
We're looking for someone who's not just friendly and professional, but also outgoing with excellent written and verbal communication skills. Our ideal candidate has proven customer service experience, strong multitasking abilities, and proficiency in using computers. We also provide on-the-job training and a range of other fringe benefits to ensure you feel welcomed and supported.
We offer many options (both conventional medicine and alternative care) for health, hope, and support of the human-animal bond for our clientele, which includes the pets owned by our dedicated staff. Full- and part-time positions available, Monday-Saturday, with primarily day-time hours throughout the week. “Be Kind” is our motto; we exercise that within the team and with our clients. We also offer some great benefits to help keep life awesome outside of the clinic, including:
Financial Benefits:
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
- Health Insurance, including medical, dental, and vision
- Sick Time / Paid Time Off
- Supplemental insurance, including accident, disability, critical illness, and life insurance
- Health Savings Account
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Parental leave
- Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.)
- Answering incoming calls
- scheduling patient appointments
- preparing charts for upcoming appointments
- addressing client concerns via phone, text, and email
- checking clients out after appointments
- filing, scanning, or other duties as assigned
Diversity, equity, and inclusion are core values at Cranberry Holistic Pet Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.