Veteran Care Coordinator / Case Manager

Since 1936, Easterseals New Hampshire has provided exceptional services to ensure we change the way the world defines and views disability by making profound, positive differences in people's lives every day.
Easterseals NH services include early childhood centers of excellence, medical rehabilitation, camping and recreation, vocational services, senior services, substance use treatment, adult day programs, community-based services, individual service options, transportation services, residential service options, and veterans services.
This something-new-every-day job is for someone who wants to make a difference in the lives of veterans. As a Care Coordinator, you will have the opportunity to work with and have a positive impact on veterans, service members and their families. You will develop rapport and engage in a holistic client-driven plan for stability, facilitate connection to long-term benefits and services that are deserved and earned. In this role, you will be providing guidance and assistance with the development of skills and access to resources that will help address substance misuse, obtaining health, mental health, and recovery services, housing insecurity, veteran benefits, financial sustainability, such as money management, and applying for SSDI/SSI.
Skills needed to be successful in this role:

• Ability to meet clients 'where they are at' and develop rapport despite presenting challenges
• Attention to detail and ability to navigate databases and systems to retrieve and enter critical data to ensure your veteran clients are enrolled in all deserved programs
• Quick response time and ability to prioritize on the fly
• Flexibility in the when and the how of service delivery
• Confidence working independently, using sound judgment on your need for consultation and guidance
• Effectively determine the needs of your veteran clients and balance home-based and community-based service delivery
• Demonstrated passion for and commitment to collaborating with other providers to ensure prompt, non-duplicative and productive service delivery
• Ability to effectively handle crisis situations, providing support and resources as needed

What you'll need:

• Master's degree in human services or related field with two (2)+ years relevant experience, OR
• Bachelor's degree with at least five years related experience as specified under Essential Responsibilities.
• Experience in navigating and coordinating benefits / services preferred.
• Understanding of military structure and culture preferred.
• Prior case management experience helpful.

Hours: Full time (40 hours) salaried position. Work will be performed in the community, from home, and within local office (Manchester).
Compensation: $50,000 + per year, depending on experience and qualifications.
What's in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including:

• Medical, Dental, Vision, Life & Disability
• Paid Time Off (PTO) begins accruing on your first day!
• 10 Paid Holidays - includes a Floating Holiday of your choice
• 403 (b) Employer Match - up to a maximum of 3%
• Tuition Reimbursement after one year of employment
• Federal student loan forgiveness eligibility and student loan repayment for qualifying positions
• Employee Discounts
• Wellness Programs: Health coaching, on-site and remote nutritional counseling services, remote and on-site fitness classes, reimbursement programs for weight loss & tobacco cessation
• All Employees of Easterseals NH are now eligible for DailyPay, a new optional benefit that allows you to access your pay whenever you need it.

We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.
To learn more about this role, please click on the blue "Apply Now" button below to submit your application. Difficulty submitting your application? Contact Christa at 603-361-7682 or cmendes@eastersealsnh.org.
EOE
Other details

• Job Family Professional
• Job Function Support
• Pay Type Salary

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