Verizon Customer Service Representative

BGE is committed to delivering knowledgeable business development, sales, and consulting services to well-renowned clients. We aim to be a trusted partner, delivering results to positively impact our clients’ business objectives. Our team is in need of an entry-level Verizon Customer Service Representative to help with our branding and sales consulting initiatives.

Our entry-level Verizon Customer Service Representative team makes us different from any other firm. They are experts at turning thought-of ideas into a reality that builds brand awareness and recognition. When getting into the wireless sales industry, you are not only providing customers with products and services they need but also ones that are of the highest quality. If you are someone who loves to be rewarded for your work with customers, our entry-level Verizon Customer Service Representative position is for you.

Responsibilities of the entry-level Verizon Customer Service Representative:

• Prepare presentations and product information to utilize during the sales process and articulate it with customers, entry-level team members, and upper-level management
• Identify any sales prospects while communicating with customers and upsell products when appropriate
• Maintain relationships with current and new customer accounts in a professional manner
• Develop strategic sales plans for each customer to support product expansion and heightened customer retention
• Attend training sessions with other entry-level Verizon Customer Service Representative team members and upper management to better understand client brand representative and sales expectations

Requirements for our entry-level Verizon Customer Service Representative:

• You are great with people: working with people is a passion of yours and you are equally excited about working with customers and other entry-level Verizon Customer Service Representatives in a fast-paced and team-oriented environment
• You have ambition and drive: you have large goals and an even larger dedication to reach them
• You love to learn: you challenge yourself and constantly ask questions to learn and develop your skills
• You lead with the customer: you live by your “customer comes first motto” with professionalism and empathy

Qualifications for an entry-level Verizon Customer Service Representative:

• A High School Diploma or equivalent is required
• 1-2+ years of experience in Customer Service, Hospitality, Sales, Marketing, or a related field recommended
• Wireless / Telecommunications and/or knowledge is preferred

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year

Benefits:

• On-the-job training
• Professional development assistance

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Columbia, MD: Relocate before starting work (Required)

Work Location: On the road