Verizon Customer Service Representative

At Harrisburg Consumer Services, We have an exceptional collaborative, dynamic, fast-paced environment that offers a wide range of learning and career opportunities. With a new vacancy for a Verizon Customer Service Representative role, We look for people with can-do positive attitudes, who are flexible when priorities change, and willing to reach in and help wherever needed. That flexibility is one of the driving factors in the success of our Verizon Customer Service Representatives as they oversee every interaction with our customers, educating them on the products and services our clients provide.

Our Verizon Customer Service Representative team pushes the needle of customer success daily. They are the face and voice of our brand, assisting in our mission to deliver the future before anyone else. We are proud to say our Verizon Customer Service Representative team delivers the best in class customer experience, regardless of the situation. With a focus residing at the center of innovation, delivering expertise through hands-on demos and product education provides customers with everything they need. We provide all the essential tools and extensive training you need in a supportive team atmosphere, within our Verizon Customer Service Representative team and beyond. Why wouldn’t you want to join us as the next Verizon Customer Service Representative to our spectacular team?

Verizon Customer Service Representative Responsibilities:

• Bring customers and technology together by educating them on the benefits of our services and products
• Develop customized packages and program renewals for customers based on diverse wants and needs
• Identify customer needs, problem-solve concerns, and improve customer satisfaction
• Understand the program needs of our client and stay on track to meet or exceed program goals
• Maintain updated customer information on a regular basis
• Acquire extensive industry skills by attending client conferences to connect customers to the latest products and services

Qualifications We Look for In aVerizonCustomer Service Representative:

• Strong Customer Service background and experience with relationship building
• Dependable and resilient
• Confident, energetic, and charming demeanor
• Massive ambition and eager to develop new skills
• Phenomenal negotiation and persuasion tactics
• Excellent time management and flexibility under pressure

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• On-the-job training
• Professional development assistance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: On the road