Verification Specialist

Responsibilities:

• Develop a report with the director for Employment, Education, Reference and Licensing Verifications.
• Maintain effective record keeping for all calls handled. Ensure all verifications sent out are followed up on in a timely manner.
• Quality assurance and data review of information obtained for verifications.
• Communicate effectively and efficiently to all parties involved in obtaining verification information.
• Guarantee daily, weekly and monthly goals are met.

This is a full time, Monday through Friday position. We are looking for individuals to fill our 8:30am to 5:00pm shifts.

Skills & Responsibilities

Skills / Requirements

The ideal candidate will have at least one year experience in a high volume Call Center and the following skills:

• Understanding of general computer skills, including Microsoft Outlook and web applications.

• Excellent verbal and written communication skills.

• Detail and Goal Oriented.

• Works well independently.

• Ability to multi-task and manage daily assignments.

• Team motivated and able to work well with others.

• Experience with researching business information on the web.

• High School Diploma/Equivalent

Prior Verification Experience is a plus, police dispatch experience and the following skills would be useful for candidates applying:

• Experience with working with sensitive data

• Prior customer service or call center experience

• Reverse address/telephone tracking

Salary Details

We offer a comprehensive benefits package that includes but is not limited to: medical, dental, vision, and life insurance. We also offer an employee funded 401k and Paid Time Off.

Job Type: Full-time

Pay: From $40.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work Location: In person