Verification of Benefits Specialist

MAJOR DUTIES & RESPONSIBILITIES:
? Accurately enter insurance information into the computer system.
? Responsible for pre-certification/ authorization and insurance verification for all patients.
? Research, follow up and resolve open & pending authorizations in a timely manner
? Calculate cash estimates for patients on upcoming visits/ procedures.
? Contact patients regarding financial obligations.
? Documents activity in the patient accounts.
? Concisely, precisely and accurately document all information.
? Maintain clear communication with patients as well as insurance companies.
? Answer phone for incoming calls, make outgoing calls and assist Call Center as needed.
? Maintain strict confidentiality of the patient and center related business.
? Obtain prior authorization for procedures.
? Scanning medical documents into patient accounts