We're looking for energetic people to join our team hosting the immersive show MESMERICA. You will be working as an on-site rep and our company ambassador to the venue staff team and audience. This would be a part-time contract position. MESMERICA will run at the planetarium as long as there is a demand for seats. Our ideal candidate would be tech savvy, have customer service experience, social media knowledge and an upbeat, positive personality.
Responsibilities include:
- Setting up/taking down our lobby setup to include: signage, check-in table, and merchandise
- Merchandise inventory and sales
- Welcoming and checking in our audiences
- Offering suggestions or comments on how we can do better
- Tech savvy (general knowledge of Google suite, able to quickly learn how to navigate digital platforms, etc.)
- Social media knowledge (comfortable creating pic / video content, hashtagging, uploading, etc.)
- Upbeat, positive personality
- Customer service experience
- Detail oriented
- Reliable
- Punctual
- Communicative
- Good judgment (able to timely relay any concerns or issues)
- Leadership / teamwork qualities (able to confidently direct provided on-site staff helpers when necessary)
- Natural problem solver
- Calm under pressure in high stress environments
More about our values
We expect:
• Hard work, including some off hours (since we are running shows round the world);
• World-class standards.
• Attention to detail; we are moving fast and don't have time to be checking others' work.
• Humor (lots of humor).
• Respect and consideration for other team-members and our audience.
• Ethics - while we push the boundaries of the tech, we always act with honesty and integrity.
• Long-term, big picture thinking.
• A collaborative outlook and attitude.
• Ownership of mistakes, and the ability to turn them in to learning opportunities. We don't do guilt.
• Open, honest communication.