Address
Form of workLocation:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
U-Haul International is looking for enthusiastic, self-motivated individuals who have excellent written and oral communication skills with a customer service and sales background that can function in a fast-paced setting. The Vendor Support Specialist role is critical in managing primarily email-based communications with Moving Help vendors.
Ultimately, this role will help establish our reputation as a company that offers excellent Vendor Support and connects U-Haul customers with quality local moving labor.
Responsibilities include but are not limited to the following:
Requirements:
Additional Requirements:
Training Hours: Monday-Friday for 3 weeks 7:30am-4pm
Schedule Work Hours: Friday-Tuesday 9am-5:30pm
U-Haul Offers:
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
U-Haul International is looking for enthusiastic, self-motivated individuals who have excellent written and oral communication skills with a customer service and sales background that can function in a fast-paced setting. The Vendor Support Specialist role is critical in managing primarily email-based communications with Moving Help vendors.
Ultimately, this role will help establish our reputation as a company that offers excellent Vendor Support and connects U-Haul customers with quality local moving labor.
Responsibilities include but are not limited to the following:
- Become educated in Moving Help programs and other U-Haul operations
- Respond to Moving Helper inquiries through email and text in a timely manner
- Update electronic files and other resources
- Perform routine quality assurance checks to support Moving Help and U-Haul operations.
- Contribute in a positive, enthusiastic, and overall helpful manner
- Be inquisitive and achieve regular steps of personal and professional growth
- Identify needs and help vendors use specific features
- Gather feedback and share with our Digital Marketing, Recruitment, and Development teams
Requirements:
- Must have a commitment to quality customer service
- Possess courteous and professional phone skills
- Positive and professional demeanor
- Be able to work independently
- Excellent verbal and written communication skills
- Ability to effectively handle multiple tasks in a fast paced environment
Additional Requirements:
- -Headset required for work from home
- -Webcam/camera access required for work from home training
- -Proof of at least 15 MBPS internet speed required for work from home
Training Hours: Monday-Friday for 3 weeks 7:30am-4pm
Schedule Work Hours: Friday-Tuesday 9am-5:30pm
U-Haul Offers:
- Full Medical coverage
- Prescription plans
- Dental & Vision Plans
- New indoor fitness gym
- Gym Reimbursement Program
- Registered Dietitian Program
- Weight Watchers
- Onsite medical clinic for you and your family
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition reimbursement program
- Free online courses for personal and professional development at U-Haul University®
- Business and travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation, and sick days
- Employee Stock Ownership Plan (ESOP)
- 401(k) Savings Plan
- Life insurance
- Critical Illness/Group Accident
- 24-hour physician available for kids
- MetLaw Legal program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans, hotels, and more
- LifeLock Identity Theft
- Savvy consumer wellness programs - from health care tips to financial wellness
- Dave Ramsey's SmartDollar Program
- U-Haul Federal Credit Union
- Wellness Program
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
