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You seem like a curious, analytical people person. Let's take a closer look into the fast paced world of becoming an ATM Vendor Management Analyst.
Job summary
As a Vendor Management Analyst within the Cash and Check Services team, you will play a crucial role in managing supplier services, encompassing cash, coin, and check processing. Together with your team, you will supervise the distribution of cash to over 100 cash vaults, both outsourced to suppliers and owned by Chase.
Job responsibilities
- Understand and partner with Cash Suppliers to meet contractual deliverables, service levels, and payment & penalties as outlined in the Cash Supplier contracts
- Document issues, formulate data, interpret root cause and implement operating practices for problem resolution
- Influence, drive, and communicate daily, weekly, monthly performance of the ATM and Branch Cash service supplier contractual expectations
- Provide excellent customer service to our Customer and Branch Service Teams and other internal partners (Cash Services, Treasury Product, Cash Resolutions Services, Reconciliation, ATM/Branch Supplier Management), who escalate into our team
Required qualifications, capabilities, and skills
- Bachelor's degree in Finance, Economics, Accounting or related field(s)
- Previous Vendor Management experience and leadership skills, proficiency with Microsoft Office
- Strong communication skills, along with strong presentational skills
- Minimum of 3 years experience in banking, vault management and/or vendor relations
- Working knowledge and understanding of contractual agreements
- Demonstrated ability to take initiatives, with strong problem solving and analytical skills
- Ability to handle multiple tasks, make well-founded decisions and meet deadlines
Preferred qualifications, capabilities, and skills
- Strong influencing skills among peers and 3rd party vendors and customers
- Team oriented mentality within The Firm and outside
- Understanding of business applications and work flows
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
