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SalaryThe Vehicle Delivery Specialist provides a seamless experience from the point of sale to final Vehicle Delivery, acting as the main point of contact for all vehicle deliveries to Merchants Auto.
Location:Auto, Hooksett NH – This position requires outdoor work, as detailed below.
What your day will look like:
- Work in unison with transportation team to streamline vehicle deliveries
- Assist with management of all commercial sales deliveries
- Act as liaison between commercial sales, service, and transportation departments
- Work cross functionally with the service department on National Delivery Process
- Provide world class communication to customer throughout entire delivery process from point of sale to Vehicle Delivery
- Coordinate with transportation team and third-party logistics on vehicle pick up
- Perform final quality control checks before vehicle departure
- Act as a front-line point of contact for customers to see through problem resolution
- Serve as a point of contact for escalations related to delivery process
- Provide opinions to management on better processing practices
- Use discretion to select vendors, carriers, and expense management
The skills you bring:
- Ability to influence and lead efforts with cross-functional groups
- Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
- Outstanding client service abilities
- Aptitude for organizational change, innovation, creativity, and ability to "look outside the box"
- Exceptional computer skills to include Microsoft Windows and MS Office Suite
- Ability to work as part of a team and lead others while accomplishing personal, departmental and company goals
- Ability to work outdoors with year-round exposure
The experience and education you have:
- Minimum of two years in a logistics-based background
- Experience with portfolio management
- Minimum of HS Degree; Some College preferred
Why Merchants Auto?
- Up to 3 weeks paid time off in first year
- 401K and match program available day one
- Up to $20,000 company paid medical and dental premiums
- Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles.
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We are so fortunate to have an in-house team of Talent Acquisition Specialists who do an exceptional job meeting all of the needs of our business. For this reason, we do not have a need for external recruiting support.
