Valet/Bell Desk Pm Shift

Valet / Bell Desk PM Shift

Job Summary

The historic Table Mountain Inn is immediately hiring a Bell desk agent / Valet Driver. We are looking for hardworking and dependable individual(s) to be our first contact for guests to the property. If you are passionate about hospitality and providing the best possible guest experience, we would be delighted to consider you to join our growing team. Colorado driver's license and good driving record required. Must be able to drive a manual transmission vehicle. Must be available evenings, 5 days a week, weekends and holidays. This is a tipped position.

Duties & Functions

· Night PM Shift: (Full time 5 days a week, weekends and holidays)

· Acquire a thorough understanding of the history, layout, room types, and other amenities of Table Mountain Inn

· Provide prompt bell and valet service to guests and visitors

· Meet and greet all guests and visitors to the property

· Park vehicles in a safe and secure area, noting any prior damage

· Assist arriving and departing guests with luggage

· Respond to guest requests and provide general information about the area

· Demonstrate confidence, enthusiasm, and energy

· Room deliveries

· Other duties as assigned

Education, Experience

· High school diploma or equivalent required

· Customer service background preferred but not required

· Previous hotel experience preferred but not required

Physical Requirements

· Medium work - Exerting up to 75 pounds of force occasionally, and/or up to 25

pounds of force frequently or constantly lift, carry, push, pull or otherwise move

objects

· Ability to walk and stand for prolonged periods of time

· Constantly work in outdoor weather conditions

· Valid driver’s license with no restrictions

· Must be able to drive manual transmission vehicles

Mental Requirements

· Communication: able to convey information and ideas clearly and concisely

· Critical thinking: able to evaluate and select among alternative courses of

action quickly and accurately

· Professionalism: maintain composure and objectivity under pressure

· Problem-Solving: Must be effective handling problems in the workplace including,

anticipating, preventing, identifying and solving problems as necessary

· Listening: Must be effective at listening to, understanding, and clarifying the concerns

and issues raised by guests

· Must work well in stressful and high-pressure situations

· Understanding of web-based software and online tools required

Pay & Benefits

· $25 per hour

· 401K retirement plan after 1 year

· Dental, vision, and health insurance options after 90 days

· Daily meal and restaurant discounts

· Free hotel stays and Friends & Family hotel discount after 90 days

Position Reports to:

· Front Office Manager

· Assistant Front Office Manager

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Due to insurance requirements, are you 21 years of age or older?

Experience:

• Driving (personal): 5 years (Preferred)

Work Location: In person