Valet Driver

Position Title: Valet Driver

Department: Hospitality

Exempt Status: Hourly/Non-Exempt

Supervisor: Director of Hospitality

GENERAL SUMMARY:

Responsible for assisting and retrieving residents and visitor vehicles. Also responsible

for welcoming residents and visitors, give a fond farewell, assisting residents and visitors

with luggage or personal items, providing directions and any other resident or visitors

related assistance. Monitor and maintain safety, security, and cleanliness of parking

areas/levels, and report any safety or security problems.

PRINCIPLE DUTIES:

Essential Job Duties: Must be willing and able to do the following:

• Assist residents and visitors with opening/closing vehicle doors

• Open community main doors and assist resident and visitors entering/leaving the

community

• Welcome residents and visitors with appropriate greetings of the day

• Acknowledge and greet residents and visitors within 30-60 seconds and provide

professional, fast and friendly service

• Ability to drive and operate manual and automatic transmission vehicles

• Drive and effectively park and retrieve resident and visitor cars without causing

damage to the vehicle

• Tag visitor vehicle keys with date/time, license number, make/model, and contact

number of the visitor

• Provide correct counter receipt of valet parking to guest

• Verify visitor’s receipt with the one attached to the key before handing over

keys/vehicle to the visitor

• Able to communicate parking procedures to residents and visitors

• Ensure all vehicles are legally parked and to maintain a smooth and efficient flow

of traffic

• Document and report all vehicle incidents like damages, accidents, theft, etc.

• Report accidents, injuries, security, and unsafe work conditions to the supervisor

or manager

• Monitor and maintain safety, security, and cleanliness of parking areas, portico,

and behind the valet stand

• Load/unload resident personal items when requested/needed

• Follow written and oral directions

• Attend all in-services as assigned or requested

• Observe all community safety policies and procedures to ensure resident safety at

all times

• Provide exceptional customer service and maintain professionalism during

interactions with individuals (residents, family members, staff, etc.)

• Other duties will be assigned as needed

QUALIFICATIONS:

 High school diploma or GED

 Must possess current and valid driver’s license consistent with the requirements

determined by size of vehicle and laws of the state in which the driver is licensed

 Must possess personal driving record consistent with the requirements of the

Valet/Driver Selection Policy

 Ability to speak, read, and comprehend the English language

 Must be artistically creative, motivational, and energetic with a passion for serving

others

 Must possess patience and sensitivity to others’ needs; ability to work with

community groups; willingness to work beyond normal working hours

 Good communication skills (oral and written)

 Good inter-department communication and teamwork skills

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

 Lifts and carries up to 50 lbs. with assistance occasionally

 Pushes and pulls up to 50 lbs. occasionally

 Climbs, reaches, bends and twists occasionally

 Talks and listens proactively

 Worker is subject to inside and outside environmental conditions.

 Uses tools and equipment on the job such as: cellular phone, and/or 2-way radio

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Weekends as needed

Work Location: In person