Utility Field Service Worker I

At Aqua, a subsidiary of Essential Utilities, Inc., we know that water is a precious resource – one that plays a critical role in sustaining life. That’s why we take seriously our mission: protecting and providing Earth’s most essential resource. At Aqua, we are guided by a set of principles that embody the character of our company and inspire our work together. They are embedded within our business practices and our behavior. We are proud to be united by integrity, respect and the pursuit of excellence to be the best we can be for the customers and communities we serve.

Together, the women and men of Aqua, a subsidiary of Essential Utilities, Inc. serve 1 million customers across eight states. Aqua uses science, technology, capital investments, and amazing talent to provide communities with clean, safe drinking water and responsibly return wastewater to our rivers and streams. Join our team and make a difference!

Are you looking for a fantastic career at Aqua? We have an outstanding opportunity for a Utility Field Service worker I, this is an entry level opportunity to gain experience in a growing Utility company. This position reports to the division Area Supervisor and performs a variety of duties pertaining to the production, treatment, and distribution of potable water, the collection and treatment of wastewater, customer service activities in the field, including meter installations, inspections, change outs, customer complaints investigation, and meter reading services.

ESSENTIAL DUTIES:

• Operates and maintains the collections and treatment systems, as directed.
• Performs physical labor as directed, such as digging, back-filling, lifting, etc.
• Performs preventive maintenance on company equipment, facilities and stations as directed
• Conducts sampling of distribution system, and production and treatment facilities in accordance with company and division policies and procedures
• Assists with inspection of work performed on the distribution system by outside contractors
• Assists in the making of water taps, installing of service line hook-ups, making repairs on the distribution system and other field work as required
• Locates and marks mains, services and other facilities for construction work
• Participates in on-call duty
• Installs, repairs, and replaces meters
• Inspects water meters where problems may exist and takes appropriate action as needed or instructed
• Investigates customer inquiries and complaints, i.e. dirty water, low pressure, billing problems, and sewer back-ups
• Performs turn-ons and turn-offs as directed
• May assist in meter reading duties, meter testing, office operations and general distribution
• Collects water samples using proper collection and handling methods and maintains necessary records as required
• My check stations, sewer lift stations which involves reading instrumentation and responding to various situations that may arise
• Inspects customers' plumbing for illegal connections, cross-connections, tampered-with meters or seals, etc., and makes appropriate report to supervisor
• Accurately and efficiently operates the company’s meter reading system
• High degree of customer contact; access to confidential customer information and access to customers' properties
• This position does require over time; requires to be on call one week each month
• Assists with other tasks or projects as assigned

QUALIFICATIONS:

• High school graduate or equivalent required
• US valid driver’s license required
• NJ DEP Operator’s W-1 license or ability to obtain same within three years of hire
• At least one-year experience in water/wastewater field preferred
• Must be able to lift and carry up to 50 lbs.

KNOWLEDGE, SKILLS AND ABILITIES:

• Will use and operate the following: Hand tools, Laptop computer, Tablets, basic office equipment, company's meter reading and equipment.
• Strong customer service skills
• Good math skills and computer knowledge preferred
• Mechanical aptitude

COVID-19 Vaccination Requirements

Essential Utilities and its subsidiaries, including Aqua, Delta, and Peoples Natural Gas, requires new hires to be fully vaccinated against COVID-19, where allowable under the law. To satisfy this requirement, new hires who received the one shot regimen of the Johnson & Johnson vaccine must receive the one dose shot prior to their first day of employment. Proof of vaccination must be provided on your first day of employment. For the two shot regimen of either Pfizer or Moderna, a new hire must have received at least one dose of the vaccine before their first day of employment. Proof of the second dose date must be received within the recommended timeline based on the manufacturer’s vaccine received. For example, for Moderna as soon as the 28 day period has elapsed and for Pfizer as soon as the 21 day period has elapsed. Failure to provide proof of your COVID-19 vaccination status will result in the termination of your employment with Essential Utilities including its subsidiaries Aqua, Delta and Peoples Natural Gas.

If you are unable to be fully vaccinated due to a medical or religious exemption, you will be required to apply for an exemption on your first day of employment with Essential Utilities. As part of the process, you will be required to provide information and/or documentation to Human Resources about the reason(s) you cannot be vaccinated. If your request for an exemption is not approved, then your employment may be terminated.

Aqua, a subsidiary of Essential Utilities, Inc. is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.

Aqua, a subsidiary of Essential Utilities, Inc. is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).

Job Type: Full-time

Ability to Relocate:

• Bayville, NJ 08721: Relocate before starting work (Required)

Work Location: In person