User Experience Specialist I

  Responsibilities:
• Builds a rich understanding of customer needs and use cases.
• Delivers UX design work in support of product delivery and growth
• Rallies the cross functional team around customer needs.
• Advocates for customers with the agile team and helps inspire the team to want to know more.
• Creates processes that are good at discovering customer needs and product design options.
• Aligns team and coaches the team to ensure customer needs are met.
Product Design
• Mastery of design thinking and user-centered design processes.
• Strong interaction and visual design skills and attention to detail.
• Works with UX Researcher to understand the user needs, making proactive use of insights to drive design.
• Contributes to developing strategy for the customer-facing product/application.
Creative Problem Solving
• Involves customers in product innovation that delivers value to users and growth.
• Can challenge the status-quo with confidence.
• Demonstrates energy and vision to see through innovative ideas.
• Takes on board others' ideas and provides recognition for them.
Technical Skills
• Is fluent in design software (e.g., Figma/Sketch, Axure, Invision)
• Builds good working relationships with tech teams.
• Produces designs across all platforms.
 What would you say are the TOP 3 must-have skills you're looking for? (Measurable skills, technologies, etc.)
a. Expertise in visual design, interaction design, and rapid prototyping
b. Experience designing complex web applications, particularly looking for experience designing for search/discovery experiences
c. Experience working on early-phase discovery projects
.