URBN Operations Supervisor (Day Shift)

Reports to:  Operations Manager

Schedule:    Monday - Friday, Day Shift

Overview:

Candidate should be a motivated team player with a positive attitude and possess good organizational and communication skills. Individual should be able to function well in a multi-task environment with attention to detail, and willing to accept new and diverse assignments. Candidate must be able to work with all organizational levels including fellow-employees, customers and management.

Primary Duties & Responsibilities:

• Communicate and uphold Company policies and procedures
• Conduct start-up meetings, communicate department expectations to all employees
• Coordinate day to day work activities to ensure operational goals and objectives are met
• Ensure that all employees have the required tools and training on matters of; safety, operation standards, and department goals
• Create a positive work environment and develop ownership in department operations with your employees
• Responsible for maintaining fiscal responsibility within the DC including labor and supply cost control
• Inspect the quality of work and accuracy
• Cross-train employees in all departments to build depth
• Identify/develop candidates for promotion or for additional responsibilities
• Interact with management and cross-functional employees to resolve issues affecting operations
• Review individual performance and attendance trends and provide counseling when required
• Address employee needs in partnership with the Ops Manager
• Assist in all other departments as needed
• Promote high standards of Housekeeping and Safety
• Must be able to work overtime as required
• All other duties assigned by Manager

Knowledge, Experience & Skills Required:

• Leadership: Proven ability to communicate with, support, and motivate employees to achieve operational objectives
• Excellent verbal /written communication skills
• Able to multi-task and prioritize effectively in a team environment
• Analytical, ability to track, record and report department production
• Working knowledge of Microsoft Office applications; Excel, Word, and PowerPoint
• Knowledge of Rental Management System (RMS) or equivalent warehouse management systems
• Familiar with Kronos time management systems
• Able to work with minimal supervision

Physical Requirements:

• Stand / walk for an extended time period
• Climb, balance, kneel, crouch, or crawl
• Lift freight and other objects of various shapes, sizes and weights up to 55 pounds
• Operate warehouse equipment as required for position (i.e. forklift, pallet jack, cherry picker) which requires coordinated movements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The list of Requirements, Duties, and Responsibilities is not exhaustive, but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload or technical development.

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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