Job Title: Drive-Through Manager
Job Description:
Atleast 10 Years Experience a Must!
We are seeking a highly experienced and dedicated Drive-Through Manager to join our team. This position is ideal for individuals who have at least 10 years of drive-through experience and possess exceptional leadership and customer service skills. As the Drive-Through Manager, you will be responsible for overseeing the daily operations of our drive-through service, ensuring efficiency, accuracy, and customer satisfaction.
Responsibilities:
- Manage and supervise the drive-through staff, including training, scheduling, and performance evaluation
- Ensure smooth and efficient drive-through operations, minimizing wait times and maximizing customer satisfaction
- Monitor and maintain quality control measures to ensure accuracy and consistency in order fulfillment
- Handle customer inquiries, complaints, and special requests in a professional and timely manner
- Collaborate with other departments, such as the kitchen and front-of-house staff, to ensure smooth coordination and delivery of orders
- Maintain cleanliness and organization of the drive-through area, including equipment and inventory
- Implement and enforce company policies and procedures, including safety and sanitation guidelines
- Monitor and analyze drive-through performance metrics, identifying areas for improvement and implementing strategies to enhance efficiency and profitability
Requirements:
- Minimum of 10 years of drive-through experience, preferably in a managerial or supervisory role
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong customer service orientation and problem-solving abilities
- Knowledge of food safety and sanitation regulations
- Proficient in using drive-through technology and POS systems
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Flexibility to work various shifts, including evenings, weekends, and holidays
To apply, please submit your resume and a brief cover letter highlighting your drive-through experience and managerial skills. We offer competitive compensation and benefits packages, along with opportunities for growth and advancement within our organization.
Job Type: Full-time
Pay: $30,000.00 - $70,000.00 per year
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person