Universal Banker

Universal Banker

Monday - Friday 8:45am -5:00pm; Rotating Saturday 8:45am - 12:00pm

If you are passionate about serving your community and believe excellent customer service is the backbone of an organization, keep reading to learn more about our Universal Bankerposition. We serve over 11,000 members in the Omaha Metro area and we believe in serving our community through our products, services, and giving back.

The primary function of the Universal Banker is to assist new and existing members with their short- and long-term financial needs. The Universal Banker will open accounts, process member transactions, administer account management, process IRA's and certificates, and originate consumer loans such as: credit cards, personal loans, and auto loans. This position has a direct impact on organizational success through direct member interactions.

To be successful in this role, you must be driven to meet established goals by building long term relationships and provide high-quality service with your members.

Essential Functions:

• Provide exceptional member service
• Create lasting relationships with members
• Recommend appropriate products and services based on members needs
• Open various accounts including but not limited to IRAs, HSAs, and Certificates, and administer account maintenance upon member request.
• Originate and close consumer loans such as: credit cards, personal and auto loans.
• Follow opening and closing procedures for the branch.
• Assist with maintenance of ITM’s as needed.
• Assist members with technical questions related to credit union mobile app, online banking, and ITM’s.
• Participate in community events and area networking to support and grow the brand.

Pay is base plus commission.

In business since 1949, Mutual 1st Federal Credit Union is a not-for-profit, member-owned credit union. That means we are focused on our members. We pass along savings by paying higher dividend rates on checking and savings accounts, charging lower fees (or no fees) and provide lower interest rates for loans than banks.

We are local, friendly, and genuinely care about the community. Our unique culture and service philosophy is based on our core values: Respect, Integrity, Passion, Service, Community, and Learning. Our goal is simple: To improve the financial well-being of our members.

Mutual 1st Federal Credit Union an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.