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Form of workJob Description
Join the Security State Bank & Trust family.
Since 1941, we have helped build the communities we call home. Our employees come first in our company's core values: We Care, We Do What is Right, and We Go Above & Beyond. Our financial strength and growth continue to provide long-standing careers and opportunities to our employees. As we grow and add to our competitive banking products and services, we seek to expand our team with high-touch, service-oriented individuals to continue our great success.
Our comprehensive benefits include, but are not limited to:
•Flexible paid time off
•10-12 paid Holidays, weekends off
•401(k) with guaranteed 3% employer contribution and up to 3% additional match
•Employer paid life insurance and disability
•Competitive health, dental, and vision plans
•Wellness program
•Access to free or reduced cost bank products & services
Interested in learning more or applying for this position? Visit us at: https://ssbtexas.com/careers
Position Summary:
The Universal Banker 1 serves a multi-purpose role and fulfills the responsibilities of a Teller and Account Specialist. This position is responsible for delivering quality customer experiences to current and potential customers. Employees in this position must demonstrate a general knowledge of all bank products and services. The Universal Banker must possess a positive attitude, good communication skills and a strong work ethic.
Responsibilities:
· Emulate SSB&T Core Values
Teller Specific:
•Accept and process deposits and loan payments
•Cash checks, savings withdrawals, and Savings Bonds
•Process change orders for Commercial Customers
•Record/Process night drop and mail deposits
•Process cashiers checks and gift cards
•Process online transfers
•Balance cash drawer, vault, and ATM
•Process coins through coin counter
•Customer entry to Safe Deposit Box
•Process & balance teller capture
•Verify new account input on core system
•Provide customer support for stop payments, outgoing collections, address changes, etc.
•Accept/order foreign currency
•Review weekly non-customer list for OFAC
•Other duties as assigned
Account Specialist Specific:
•Open and prepare documents for all new and revised accounts
•Maintain a thorough knowledge of all products and services offered
•Process check orders
•Reconcile and prepare reports
•Safe-deposit duties
•Prepare account letters
•Assist customers with questions and issues
•Provide Notary Services
•Prepare paperwork on the fraudulent activity as necessary
•Conduct PIN changes, increase limits, and issue debit cards
•Close accounts as necessary
•Accept and process stop payments
•Dormant account releases
•Document scanning
•Accept and process wire transfers
•Assist customers with Electronic Banking issues
•Other duties as assigned
Qualifications:
•High School Diploma or General Education Diploma
•Ability to handle large amounts of currency with speed and accuracy
•Good organizational, interpersonal and communication skills
•Excellent customer service skills
•Working knowledge of Microsoft Word and Excel
•Excellent typing skills
•Ability to obtain a Notary Public Commission
•Must be able to multi-task
•Understanding of various types of deposit accounts and related regulations
•Banking experience preferred but not required
