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Form of workThe Universal Banker provides superior and quality customer service by providing customers with efficient and accurate transaction processing. The candidate for this position will be required to work Monday thru Friday and some Saturdays.
Responsibilities and Duties:
Operates a teller's window to serve the bank's customers by:
- Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customers their receipts.
- Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks.
- Accepting savings deposits and withdrawals, verifying signatures.
- Providing additional customer services including Cashiers Checks, Personal Money Orders, etc.
- Balances cash daily.
- Accepting payments for all loans.
- May be responsible for bank opening/closing.
- Makes concentrated effort to solve customer problems.
- Follows teller over/short policy.
- Promote and maintain positive relations with all contacts, customers and potential customers
- Comply with all department and company policies and procedures.
- Contribute to the fulfillment of department and company objectives and goals.
Cash handling experience strongly preferred.
SouthWest Bank fully subscribes to the principles of Equal Employment Opportunity and Affirmative Action. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, sexual orientation, gender identity, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act and applicable state laws, it is our policy to provide reasonable accommodation upon request during the application process to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal and State employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, SouthWest Bank maintains a smoke-free workplace.
