Universal Banker

Job Overview:

We are seeking a highly motivated and detail-oriented individual to join our team as a Universal Banker. As a Universal Banker, you will provide quality customer service by greeting customers, ascertaining needs and making outbound sales calls. Advises customers in their selection of various accounts and financial services. Duties including opening, maintaining and closing of all account types, processing deposit and loan transactions as needed, solving customer problems, achieving personal, office sales, and service goals, cross-selling and referring business to other areas, onboarding new customers, and taking consumer loan applications. Completes thorough sales tracking. Performs teller duties.

Duties:

- Assist customers with financial transactions, including deposits, withdrawals, and loan origination

- Provide accurate and efficient cash handling services, ensuring the proper balancing of cash registers

- Educate customers on available financial services and products

- Conduct retail math calculations to accurately process transactions and provide customers with correct change

- Utilize fraud prevention detection techniques to identify and mitigate potential risks

- Maintain a clean and organized work area

- Collaborate with team members to achieve sales targets and deliver excellent customer experiences

Experience:

- Previous experience in financial sales or cash management is preferred

- Strong mathematical skills, including the ability to perform retail math calculations accurately

- Knowledge of loan origination processes is a plus

- Familiarity with financial services products and regulations is beneficial

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment while maintaining attention to detail

If you are looking for an exciting opportunity to contribute to a dynamic team and provide exceptional customer service, we encourage you to apply for the position of . We offer competitive compensation and benefits packages, as well as opportunities for career growth within our organization. Apply now to join our team!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Muscatine, IA: Relocate before starting work (Required)

Work Location: In person