The Universal Banker II must provide a high level of professional communication, attention to detail, and technical skills to provide exceptional customer service. Must proactively identify opportunities to expand customer relationships by engaging in deep and meaningful conversations. The ability to make customer introductions to banking partners is a key responsibility of this position.
- Engage in professionally helpful, curious, and courageous customer conversations to identify specific needs and make customized recommendations
- Proactively reach out to customers in-person and by phone to reinforce and deepen relationships
- Proficiently and accurately open all types of consumer, non-consumer, and tax deferred deposit accounts and services
- Fully understand all aspects of consumer credit to make personalized credit recommendations
- Maintain exceptional cash handling skills and accurate balancing
- Diligently examine all transactions to prevent losses and deter fraudulent activity
- A high school diploma or equivalent is required. Must be licensed or have the ability to get licensed to sell credit insurance.
- A minimum of two-years related experience
Salary range for this role is 19.62 to 29.42 per hour, depending on experience.