Our mission is simple: provide services unparalleled in quality and efficiency while cultivating an environment that emphasizes the individual needs of each of our patients. We understand patients have a choice when it comes to their healthcare. So we combined the most advanced technology, with comprehensive, quality care and the finest patient experience this area has to offer to make that choice easier.
Job Summary:
To support the workflow of physicians and clinical staff during pre-procedure visits and to assist in information gathering in order to optimize patient outcomes.
- Effectively schedules Pre-Admission Testing and Joint Academy appointments
- Communicates pertinent information to appropriate team members
- Communicates to physician offices in order to obtain patient information and results
- Accurately organizes charts per department protocol
- Appropriately directs incoming calls and fields questions effectively
- Prepares document packets to be distributed at the Pre-Admission Testing visit
- Assists in assessing patient charts for completeness prior to them leaving the department
- Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies
- Perform other duties as assigned
Qualifications:
- Organized with attention to detail
- Keen prioritization skills and ability to multi-task
- Follow instructions and meet deadlines
- Effective communication skills
- Maintains professional demeanor at all times
- Understanding of medical terminology and process
- Computer skills and typing
- Strong ethical and moral character
Work Site Highlights:
Founded in 1996, Southwoods Health has grown from a physician owned Ambulatory Surgery Center with four operating rooms to a multi-service, physician owned health system. The Surgical Hospital at Southwoods is an acute care hospital renowned for providing a superior patient experience and consistently ranking at the top of national patient satisfaction and quality of care surveys. The hospital continues to expand its scope of services, which includes inpatient, outpatient and robotic-assisted surgery, as well as endoscopy services. Southwoods offers a provider network comprised of hundreds of physicians and advanced practice providers, as well as an expanding array of ancillary health services at locations across Mahoning, Trumbull and Columbiana Counties – all of which are certified to meet Southwoods’ high operational standards. #SWH
Full-time. Monday-Friday 7am-3:30pm.
www.southwoodshealth.com