Unit Associate I

1. Acts as receptionist, greeting and interacting with patients, visitors and others.
1.1 Greets all patients and visitors in a courteous and professional manner.
2. Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
2.1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
3. Handles patient appointment system.
3.1 Schedules patient appointments in coordination with the clinical staff.
4. Interacts with all others in a manner consistent with excellent hospital public relations.
4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
5. Cleanliness and safety.
5.1 Maintains safe, clean, and organized environment in all clerical areas.
6. Patients' Rights.
6.1 Respects patients' rights at all times identified within the institution.
7. Supplies/ordering, errands.
7.1 Assists in maintaining supplies at appropriate inventory levels.
8. Emergency situations.
8.1 Performs efficiently in emergency situations as directed.
9. Information/in-service participation.
9.1 Appropriately seeks information or assistance from administrator, or other resource people.

EDUCATION

Minimum High School Diploma or equivalent GED is required.

EXPERIENCE

One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

SPECIAL SKILLS

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