Unified Communications Architect/Ucce Engineer

Top Skills' Details

Unified communication Architecture

PCCE-Packaged Contact Center Enterprise / UCCE-unified contact center enterprise architecture

Cisco Call Manager (hands on implementation and design experience) &

M365/Microsoft Teams troubleshooting experience

Description:

The Sr Contact Center Enterprise Specialist ensures efforts are in alignment with the IT Partner Services to support customer-focused objectives and the IT Vision, a collaborative partner delivering innovative ideas, solutions and services to simplify people's lives. As a UC Engineer/Architect you ensure maximum availability and functionality for a contact center. You are responsible for evaluating and implementing VoIP hardware and software as well as developing and implementing a call center technology strategy.

Skills:

Cisco call manager, Cloud, Architectural design, Cisco voice, Microsoft Teams, architecture, ucce

Top Skills Details:

Cisco call manager,Cloud,Architectural design,Cisco voice,Microsoft Teams

Additional Skills & Qualifications:

10+ years of experience in managing and maintaining Cisco Telecom Infrastructure In-depth, hands on experience with the Cisco Voice Architecture, Unified Communications, Cisco Call Manager, Contact Center, UCCE Design, Cisco Knowledge of network and PC operating systems, including Cisco IOS, Linux, Microsoft and VMware. Proven experience in systems and network configuration, development, and implementation. Hands-on experience with scripting languages and automation. Additional Information:

Experience Level:

Expert Level

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.