Due to the clearances involved, this position requires US citizenship - no C2C or sponsorship available
Key Responsibilities
- Extensive experience with Data Center Core & Edge Routing and Switching platforms for LAN/WAN/MAN environments
- Cisco/Nexus; Juniper, Arista, design, implementation, maintenance & troubleshooting
- Data Center and Network Service Platform Experience - F5, InfoBlox, ACI
- Extensive experience with TCP/IP - design, subnetting, troubleshooting
- Layer 2 Network Experience - Spanning Tree, VLANs, 802.1Q
- Routing protocols - OSPF, BGP, RIP
- Some Experience with Wireless technologies in corporate environments
- Remote Access technologies - VPN, SSL
Day to Day Responsibilities
- Strong customer service and documentation skills
- Experience with Voice and Collaboration platforms - CUCM, Contact Center, Enterprise Cloud Voice platforms - Genesys, Avaya One Cloud, Twilio
- Voice Network Experience - SIP Head End Design, Client experience (Ribbon, Oracle, and/or Cube)
- MS-Teams Cloud Integrated Voice & Direct Routing
- E911 Integration - Intrado ERS/EGW, RedSky
- SIP Protocol experience
Preferred Experience and Attributes
- 6+ year's experience
- CCNP, CCDP, CCVP or equivalent knowledge and experience
- Ability to balance and manage multiple tasks, technologies and projects independently; strong organizational and communication skills.
- Excellent interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization including both technical and non-technical personnel.
- SD-WAN/MPLS - Client experience device configuration and troubleshooting - Viptela, Velo Cloud, Versa, FortiGate, SilverPeak
- QOS expertise
- Network security - device configuration, troubleshooting & analytics - ASA/Firepower, Palo Alto, Illumio, Checkpoint, ZTA, Private Access, SASE
Remote position but must live in New England area for possible occasional travel to client.