Unified Capabilities Operational Engineer (UC OE)

The Unified Capabilities Operational Engineer (UC OE) will support the GSM-O II program, which provides Sustainment, Maintenance, Problem and Change Management services to help ensure secure, reliable, and uninterrupted availability of the Department of Defense IP, Transport and Unified Capabilities (UC) networks in MacDill AFB, FL. This position will have a focus on Unified Capabilities Video and Voice Services provided to DoD customers globally.
Primary Responsibilities:

• Develop technical policy, work instructions and reporting in support of an enterprise IP telephony network.
• Support maintaining a large, complex and highly resilient Cisco based enterprise IP voice and video communications infrastructure.
• Manage, configure, troubleshoot and assure service supporting all aspects of an enterprise voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
• Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
• Provide technical support for the design, implementation, and integration of network changes and sustainment.
• Assist in the planning and performing of analytical research, design development, and other assignments in conformance with design, engineering and customer specifications.
• Perform various complex software development tasks.
• Evaluate and recommend new technologies to enhance current customer capabilities.
• Ensure efficient delivery of contract capabilities using industry standards and repeatable processes.
• Mitigate risks, control costs and schedule variance, and effectively manages large scale, integrated projects.
• Perform a variety of analytical tasks which include the hardware and software design and implementation utilizing various facility equipment.
• Works independently to achieve day-to-day tasks with minimal support.
• Troubleshoot remote site registration, signaling and media problems.
• Validate change requests and ensure accuracy.

Basic Requirements:

• Requires BS degree and 4-8 years of prior relevant experience. Specific experience, education and training may be considered in lieu of degree.
• Currently possess an active DoD Secret Security Clearance with eligibility for a Single Scope Background Investigation (SSBI)
• Currently possess DoD 8570 certification at IAT level II, Security+ CE or CCNA Security
• Experience analyzing VLAN, routing, IP addressing and sub-netting. Experience troubleshooting and configuring IP networks.
• Some experience with H.323/SIP IP VTC based platforms and protocols required to support VTC technology

Preferred Qualifications:

• Technical Certifications such as CCNA, CCNP, CISSP, ITIL, etc..
• Experience with VTC Gatekeeper configuration and troubleshooting
• Experience with DISA Unified Capabilities (UC) and Global Video Services (GVS)
• Advanced knowledge of Cisco, Vidyo and Polycom VTC equipment and infrastructures.
• Thorough understanding of H.323 IP VTC Vidyo-based platforms and protocols required to support VTC technology.
• Experience with packet sniffer software such as Wireshark or Net Scout to analyze network traffic
• Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya AS5300, Avaya Aura Application Server.

GSMO
Original Posting Date:
2024-05-09
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $68,900.00 - $124,550.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.