Underwriting Assistant

Come grow with James River Insurance!

James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.

At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2023, 2022, and 2021 Top Workplaces USA awards.

Job Summary

The Underwriting Assistant based in Richmond, Virginia, provides support and assistance to all levels of Underwriters, Underwriting Managers and Division Managers. Essential duties include collecting and reviewing data for new and renewal business and performing administrative duties for underwriting as requested.

Duties and Responsibilities

• Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service

• Prepare and process policies and endorsements for issuance in accordance with binders and Underwriters instructions.

• Code premium in accordance with division guidelines and Underwriter instructions.

• Assist in the review of new and renewal submissions to determine if they meet underwriting criteria, and for completeness of documentation.

• Request and review incoming Broker of Record letters, as appropriate.

• Request predetermined documentation from the broker that will be required for rating, quoting, binding, and policy issuance.

• Review documentation as received and input into the underwriting dashboard.

• Set-up and diary for follow-up of requested documentation and information.

• Follow up for responses to quotes for both new and renewal business.

• Order loss inspections and premium audits per division guidelines, diary for receipt, and follow-up as needed.

• Prepare and send Notices of Cancellation, as requested.

• Prepare quotes for extended reporting period.

• Research, document, and maintain reference materials, as requested.

• Other duties as assigned by the Division Manager

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills.

• High degree of personal initiative and self motivation.

• Ability to prioritize and handle multiple tasks in a fast-paced environment.

• Strong interpersonal skills and ability to work in a team environment.

• A commitment to providing superior customer service.

• Proficiency in MS office (Word, Excel, Outlook)

Experience and Education

• High school diploma required

• Bachelor’s Degree or 1-3 years equivalent work experience

• General knowledge of P&C insurance operations preferred

#LI-JB1