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Form of workThis is a 40 hour per week, 12 month, benefits eligible, Civil Service position.
About the Job:
The Course Materials Manager is responsible for managing all aspects of the Course Materials Department at the UMD Stores. Duties include strategizing future direction of course material delivery, securing course material needs from faculty, course material procurement, inventory control, and managing the resources of digital materials, textbooks, rentals, buyback and returns. This person is also responsible for special orders from individuals and Campus Departments. Customer service, problem resolution and supervision are also key responsibilities of the role.
Key Responsibilities:
Strategic Planning of Course Material Options - 35%
• Sets the business strategy for acquiring Course Materials.
• Drives Inclusive Access (Direct Digital) course material program
• Leverages vendor and publisher partners toolsets to ensure best student experience, optimizes pricing and course material format (Verba I VitalSource, Red Shelf)
• Partners with Library on Open Educational Resources
Course Material Procurement - 35%:
• Confers with faculty, checks enrollment figures, past sales records, and current inventories to determine the amount of Course Materials required to meet student needs
• Meets with larger publisher reps at least twice a year to review activity and to strategize for upcoming semester
• Sends book list to wholesalers to determine which books are eligible for rental and set up MBS system for rental books.
• Orders Course Materials efficiently from publishers, distributors, and online resources taking into consideration best prices and freight cost
• Controls the shipping, receiving, and stocking of Course Materials
• Takes an inventory of Course Materials three times a year and resolves variance issues
• Oversees textbook returns, and manages digital distribution programs
• Coordinates Book Buyback program, including vendor bid process, fee schedule and required system updates.
Problem resolution - 10%:
• Resolve problems in a timely manner.
• Keep faculty informed of problem book orders
• Resolve customer problems courteously and timely
Customer service - 10%:
• Maintains good relationships with customers, staff, and faculty
• Processing web/mail orders for customers in a timely manner
Supervision - 10%:
• Directly supervises the Textbook Assistant
• Directs and assigns work to student workers and temporary staff in the textbook area
Qualifications
Required Qualifications:
BA/BS plus at least four years of experience or a combination of related education and work experience to equal at least eight years.
About the Department
UMD's Office of Student Life helps students to succeed in their academic work, make progress toward completion of their degrees, prepare for lifelong learning, and continue on after graduation to successful and rewarding careers. http://www.d.umn.edu/student-life/
In support of the University mission, UMD Stores offers quality products and services to the campus and community while providing exceptional customer service as self-supporting units of Student Life. http://umdstores.com/home.aspx
Benefits
Working at the University
At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.
The University also offers a comprehensive benefits package that includes:
- Competitive wages, paid holidays, and generous time off
- Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Scholarship
- Low-cost medical, dental, and pharmacy plans
- Healthcare and dependent care flexible spending accounts
- University HSA contributions
- Disability and employer-paid life insurance
- Employee wellbeing program
- Excellent retirement plans with employer contribution
- Public Service Loan Forgiveness (PSLF) opportunity
- Financial counseling services
- Employee Assistance Program with eight sessions of counseling at no cost
Please visit the Office of Human Resources website for more information regarding benefits.
How To Apply
Applications will be reviewed beginning December 12, 2023
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).
Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
About the U of M
University of Minnesota, Duluth (UMD)
The University of Minnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report's "America's Best Colleges" issue.
Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environments and attracts students looking for a personalized learning experience on a medium-sized campus of a major university. A firm liberal arts foundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD's many research institutes and labs.
