Address
Form of work
SalaryForbes List of America's Best Employers 2022
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time-and we're looking to hire talented folks with a love of learning to make it all possible. This position presents the exciting professional opportunity for you to grow your career and to make a difference by working to ensure the hiring of top talent committed to the revitalization of NJ TRANSIT.
Ticket Agent:
- Sell all forms of NJ TRANSIT Rail Tickets.
- Required to quote fares and schedules for NJ TRANSIT Trains.
- Must have full knowledge of revenue rules, regulations, and procedures.
- Responsible for the collection and deposit of Trainmen's remittances.
- Must document and perform physical banking for all ticket window activity and set deposits.
- Must monitor the operation of the Ticket Vending Machines at designated terminals. Responsible for light maintenance and ticket/journal stock replenishment.
- Required to assist passengers with operation of the Ticket Vending Machine (TVM) malfunctions and complete the required documents to accommodate their traveling arrangements. ]May be required to exchange cash vaults, coin drums and auxiliary coin vaults with armored car during scheduled service calls.
- Must comply with all rules and regulations regarding dress code, courteous assistance to the traveling public, attendance, conduct, safety, and revenue handling.
Work Location: Various
Requirements:
- High School Diploma or GED
- Cash handling and customer service experience is preferred.
What we offer (full- time employees)
- Wage Progression
- Comprehensive Family Health Insurance - Prescription, Dental, Vision
- Flexible Spending Account
- Life Insurance
- Paid Leave and Paid Time Off (personal, sick, and vacation days)
- 401(a) Retirement Plan - up to 5% match and 457-Deferred Savings Plan
- U.S. Railroad Retirement Benefits (RRB)
At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer.
