Address
Form of work
Salary
Are you customer focused, enjoy building relationships and leading a team? You have found the right team. As a Treasury Services Support Associate, you will be an integral member of the Treasury Services organization and will be responsible for contributing to new sales targets and to the achievement of portfolio growth objectives through the successful submission of high quality implementation requests. The position is primarily geared to providing support to Treasury Management Officers (TMOs) for initiating implementations, ensuring correct billing, guaranteeing proper internal controls and policies are followed.
This role allows an individual to develop working knowledge of Treasury Services products and skills over time for a successful career within many other Treasury Management functions, Implementations, Product, Risk and Controls, and/or Client Service.
Job Responsibilities
- Provide subject matter expertise, confirm scope, products, and services
- Initiate implementation requests for new business with clients
- Own process for simple implementations
- Join initial implementation calls for complex implementations to ensure accuracy of request
- Coordinate with Sales and implementation regarding potential client change requests
- Submit billing information; including billing adjustments
- Support ad-hoc requests (e.g., billing inquiries)
- Participate in process improvement initiatives designed to improve workflow resulting in an enhanced client experience
- Apply required control procedures
Required qualifications, capabilities, and skills
- Bachelor's Degree Required
- Demonstrates the ability to understand Treasury Services products, pricing philosophy, and billing process and procedures
- Superior verbal and written communication skills with the ability to mobilize internal networks and resources
- Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
- Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and superior analytical and quantitative skills
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
