Travel & Expense Processor

We are seeking a Travel & Expense Processorto support and maintain the day-to-day activities of the travel expense functions, including help desk, travel reimbursement, expense reporting, audit, corporate cards and policy compliance for all entities.

Specific Duties & Responsibilities

• Support Concur Administrator for the expense management application.
• Support Card Administrator for the corporate credit card programs.
• Review and process expense reports daily.
• Audit employee expense reports to ensure adherence to Policy.
• Identify, capture and communicate exceptions to policy to management.
• Maintain user help desk, respond to inquiries about the expense reporting application, provide support and engage in solutions to user's problems to ensure user satisfaction and productivity.
• Reconcile unused portions of travel advance funds where funds are due back to Johns Hopkins and for the Executive cardholders when the executive card was charged for a personal expense.
• Ensure system audit rules, reminders and system settings are operating properly and employee data is properly updated and activated.
• Review system error messages and work with Concur Administrator and/or EBS to correct.
• Responsible for meeting assigned deadlines.
• Review business processes for more streamlined and efficient processes.
• Implement, document, and maintain new processes.
• Other duties as assigned.

Machines and/or Equipment Used on the Job

• Personal Computer, telephone, fax, copier, calculator - 90%.

Computer or Other Special Needs for the Position

• Basic computer skills, including MS Excel/Word.

Degree of Independent Action Performed on the Job

• Dependent upon experience and expertise. Independence grows with time and competence.

Internal & External Contacts Required as part of the Job

• Faculty, staff, and vendors.

Special Knowledge, Skills & Abilities

• Excellent verbal and written communication skills.
• Ability to work effectively both individually and as a member of a team.
• Ability to work with Faculty and staff at all levels of the organization.
• Able to work in a fast-paced high-volume environment.
• Capacity to work remotely when required.
• Possess excellent problem solving and decision making skills.
• Ability to consistently meet deadlines and SLA's.
• High degree of accuracy and attention to detail.
• General knowledge of basic accounting functions.
• Strong critical thinking skills.
• Ability to work independently and prioritize tasks.
• Strong customer service orientation.
• No vigorous physical requirements.
  
• Must be able to move about freely in an office environment.

• High School Diploma or equivalent (GED).
• Secondary education Certificate or Degree preferred.
Minimum of Two (2) years processing experience, preferably 2 - 5 years.

• Two plus years' experience with Concur Expense.
• Experience with Travel and Business Expense reimbursements.
• Experience with Microsoft Excel.
• Experience with Service Now Portal.
• Working Knowledge of SAP.

Classified Title: Procurement Coordinator
Job Posting Title (Working Title): Travel & Expense Processor
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: Min $18.00 - Max $33.50 HRLY (Commensurate with experience)
Employee group: Full Time
Schedule: Monday - Friday 8:30am - 5:00pm
Exempt Status: Non-Exempt
Location: Hybrid/JH at Keswick
Department name: Procurement Card Program
Personnel area: University Administration

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.