Address
Form of workEssential Functions:
- Supervises the daily work and safety of transportation associates, including adherence to standard operating procedures, Food Safety Standards and preferred work methods, adherence to planned routes, and providing safe and efficient customer service.
- Ensures transportation associates’ comply with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.
- Oversees labor hours and consumable supplies within budget.
- Prepares work schedules including extra work days and shifts as needed.
- Assists with the training of new associates, including cross-training of existing associates.
- Direct the proper selection and utilization of company assets in support of the delivery department.
- Coordinates required repairs with proper departments as necessary.
- Reviews delivery functions and productivity reporting; suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes.
- Interprets, trains and consistently enforces company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc.
- Communicates with warehouse and customer service teams to collaboratively resolve any customer or delivery opportunities or issues.
- Visits customer locations and meets with customers to address issues and assess delivery difficulty.
- Maintains positive associate relations through regular department or pre-shift meetings;
- Keeps open communication channels with associates by answering questions and explaining policies and procedures.
- Monitors associate morale, along with submitting and responding to ideas to improve associate engagement and enablement.
- Works with safety manager to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
- Makes recommendations for corrective action and/or behavior modification where required.
- Performs management functions of development, discipline, performance reviews and/or terminations.
Knowledge & Employment Standards:
- Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations; preferred work methods and standard operating procedures (SOP); spreadsheet software and word processing software.
- Skilled in making independent decisions in support of company policies and procedures on time.
- Ability to successfully engage and lead individual and team discussions and meetings.
- Solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Apply all relevant policies in a consistent, timely and objective manner.
- Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
- Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
- Read, comprehend, write and speak English.
- Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
- Write reports, business correspondence, and procedure manuals.
- Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Physical Requirements & Abilities:
- Frequently required to stand; walk; bend; use hands to finger, handle, or feel; reach with hands and arms and climb or balance.
- Occasionally required to stoop, kneel, crouch, crawl, lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Qualifications & Experience:
- Bachelor's/Associates degree and 2-4 years of transportation and dispatch experience; or equivalent combination of education and experience.
- Minimum 2 year of proven supervisory experience required
BGDC Distribution is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Equal Opportunity Employer: disability/veteran
