Transportation Driver

SWLA CENTER FOR HEALTH SERVICES

JOB DESCRIPTION

JOB TITLE: Transportation Driver

DEPARTMENT: Transportation/Compliance

SUPERVISED BY: Compliance Officer

SUMMARY:

The Transportation Driver is responsible for driving to specified sites for patient care and other services to be received at designated locations. The driver is responsible for the safe and efficient operation of the mobile medical unit along with navigation of participants on and off the mobile unit. Destination routes and task are assigned by the COO, Site Managers and relayed by a supervisor. The driver must operate the route efficiently to ensure that arriving at the designated sites for the day are on time. Performance is evaluated upon results.

EDUCATION, TRAINING AND EXPERIENCE:

1. High school graduate or GED.

2. Must be a minimum of 21 years of age.

3. A CDL Driver’s License is not required but preferred. License must be in good standing, unsuspended with no exclusions or citations.

4. License to be cleared through the Department of Motor Vehicles and SWLA insurance carrier annually (ODR report).

5. Must pass physical and Drug/Alcohol screening

6. Minimum of 3 years of tractor/trailer/bus/driving experience preferred or graduation from an acceptable truck driving training program with 2 years of driving experience.

7. Familiarity with using GPS systems

8. Time management to ensure destinations are arrived on schedule

9. Excellent vision and hand-eye coordination to stay safe while driving.

10. Physical ability to perform job

11. Prior health care experience preferred (Optional)

12. Knowledge, understanding, and sensitivity to multicultural groups, encompassing their socio-economic backgrounds

13. Licensure or ability to obtain licensure when background credentials warrant

14. Basic Math skills

15. Education/training or work experience in computer basics

16. Skill in utilizing computers

COMMUNICATION ABILITY:

1. Excellent communication skills at level necessary for understanding and relaying information to patients

2. Ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel and the public

REASONING ABILITY:

1. Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve objectives

2. Skill in analyzing situations accurately and taking effective action.

3. Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating clinic policies and procedures

4. Must be capable of having flexible work schedule, with possibility of very occasional 10-hour days

PROFESSIONAL SKILLS:

1. Skill in organizing work, making assignments, and achieving goals and objectives

2. Knowledge of the policies and procedures of the clinic

3. Ability to multi-task and work effectively in a high-stress and fast-moving environment

4. Ability to be culturally sensitive and effective when working with ethnically diverse populations

5. Ability to assume responsibility over assigned work functions

6. Ability to establish and maintain quality control standards

7. Ability to organize priorities and delivery deadlines

8. Ability to work harmoniously with professional and non-professional personnel

JOB RESPONSIBILITIES:

1. Operate all unit controls, obeying all traffic laws

2. Performing inspections of the vehicle before and after each route/scheduled destination activity

3. Travel to designated destination site.

4. Meeting schedule arrival times for start of clinic operations.

5. Maintaining an overall clean environment of the unit before, during and after visits

6. Maintaining operations of the mobile medical unit s/p training, and performing other duties required to support the mobile medical unit readiness to operate and to accept participants

7. Communicating with staff and other team members to meet clinic deadlines

8. Assisting patients with getting on and off the unit when required

9. Loading and unloading appropriate equipment needed for travel to designated destinations

10. Maintaining documentation of travel log and any necessary reports.

11. Maintaining fuel levels and PM schedules to ensure safe travels

12. Mobile medical unit will be used for SWLA business and must be parked at the Center when not in use on official business.

13. Must be able to understand and comply with DOT rules and regulations

14.  When the unit is not in operation on assignment, must be able to assist in other areas of the clinic as assigned.

MISSION AND CUSTOMER SERVICE:

1. Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community.

2. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code.

3. Demonstrate effective communication and listens attentively to customer and promptly acts upon requests with consideration for patient privacy.

4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary.

5. Respect the privacy and confidentiality of the customers we serve, our physicians, co-workers and the community.

6. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors.

7. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers.

8. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance.

9. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties.

10. Participates in departmental or organizational quality continuous performance improvement activity.