Transformation Program Manager Or Senior Program Manager

Job Specifications

The Transformation Program Manager plays an important role in the transformation acceleration of our business through Enterprise-wide capability and process mapping.  Included, but not limited to, this role will participate in the identification of and partnering on the appropriate solution for, key and critical business process improvements through automation, re-engineering, using design thinking. 

SALARY RANGE:  Determined by the knowledge, skills, and abilities of the applicant. 

• Program Manager: $92,500 - $152,450 
• Senior Program Manager: $100,650 - $166,050 

REPORTING RELATIONSHIP: Director of Transformation Management Office 

LOCATION: This position may be located in Pueblo, CO; Council Bluffs, IA; Lincoln, NE; Fayetteville, AR; or other locations within our service territory based on facility availability and business need.

• A comprehensive relocation package is offered for this position! Details about this package will be shared during the interview and offer process.

ESSENTIAL JOB FUNCTIONS: 

• Participate in TMO program work related to identifying key and critical enterprise-wide capability, process mapping, using design thinking to partner on the best solution driven by the respective business segment.
• Responsible for generation of ideas for Enterprise-wide capability and process mapping and automation COE efforts and transformational initiatives assigned within the TMO.
• Develop and maintain the organization's Quick Wins Program for Enterprise-wide capability and process mapping and automate COE efforts by providing tools to the business segments who are leading these initiatives. 
• Occasionally partner with Enterprise Project Management Office (EPMO) for project management support.  
• Partner with IT Service Delivery Teams to develop the automation center of excellence for our organization as we look to leverage process improvement tools such as Artificial Intelligence (AI). 
• Identify and leverage enterprise data and analytics capabilities. Assist in preparing the monthly updates for executive sponsor meetings and SLT meetings.
• Develop, maintain, and drive strategic roadmap for transformation opportunities related to capability & process mapping improvement and re-engineering and automation COE. 
• Influence the organization by promoting continuous improvement strategies and tools with employees and leaders across the organization. 
• Participate in developing the structure for successful Transformation Program management to include business process improvement execution using new and innovative continuous improvement tools.

ADDITIONAL RESPONSIBILITIES: 

• Continuously develop knowledge, skills, and abilities relating to process improvement methodologies, design thinking, business activities and operations, and critical thinking required for identifying viable solutions for improving our organizations' efficiencies.
• Analyze data required to assess project potential, make decisions, and report results.
• Responsible for partnering with stakeholders, program staff, steering committees, and sponsors.

QUALIFICATIONS: 

Program Manager

• Minimum of (5) years in project/program management, process improvement, data analytics, or related experience is required.
• Bachelor's degree in Business, Engineering, Information Systems, Data Analytics, Accounting, or other related field or equivalent combination of education and experience is required. 

Senior Program Manager

• Minimum of (7) years in project/program management, process improvement, data analytics, or related experience is required.
• Bachelor's degree in Business, Engineering, Information Systems, Data Analytics, Accounting, or other related field or equivalent combination of education and experience is required. 

KNOWLEDGE/SKILLS/ABILITIES: 

• Strong critical thinker.
• General understanding of data and statistical analysis to make educated business decisions. 
• Ability to effectively communicate (written and verbal) with the team, other business segments, and all levels of leadership. 
• Experienced with lean practices and/or Six Sigma techniques.
• General understanding of the utility industry. 
• Demonstrated ability to develop process-based metrics.
• Ability to make well informed decisions with little or no guidance.
• General understanding of financials (O&M v. Capital) and how they impact the business.  
• Ability to effectively map complex processes across all functions of the organization.   
• Proven ability to effectively use design thinking capability. 

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.