Training & Support Specialist

Training and Support Specialist
$15/hr
Description:
Direct training activities in web portal for enterprise-level accounts as well as new acquisitions and internal customers.
Create training materials as appropriate.
Help determine, test and implement changes to external and internal software to ensure reliability.
Document changes and determine communication methods for any changes made to either external or internal software.
Assist in integration of customer provided data or any external data by providing accurate mapping that meets the internal standard of VRC and attains the needs of the customer or customers.
Requirements:
Light travel (<10%) may be required.
Previous experience in training, either directly or through webex.
Proficiency in Microsoft Office, particularly Excel and PowerPoint.
Experience with warehouse or inventory management systems a plus.
Must posess great communication skills
Must Pass a Background Check consisting of Credit/Criminal/MVR
Must Pass Drug Screen
High School Diploma or GED Equivalent
Memphis, TN based.