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We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and commitment to diversity and inclusion.
Overview
The Training Specialist is responsible for the development and execution of onboarding and training initiatives. This includes creation, delivery, and documentation of onboarding training and annual training. Additionally, the Training Specialist will work with associates from all levels of the organization to determine department-specific technical or operational training needs and ensure successful development and implementation of training programs. This role leverages training as a tool to support the workforce in their technical and operational needs.
Qualifications
- High School diploma or GED required. Associates degree preferred.
- Three (3) years of experience in training or formal teaching with a strong background in planning, development, management and delivery of corporate training initiatives preferred.
- Health care industry experience preferred, preferably in the specialty pharmacy business.
- Microsoft Office skills required.
- Possess strong coaching and mentoring skills
- Developed listening and communication skills, organizational skills, problem-solving and decision-making skills, self-directed.
- Proven examples of displaying the Reliance Rx values: Collaborative, Accessible, Results-Orientated, Empowering, Supportive
- Maintains confidentiality and uses only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities.
Essential Accountabilities
New Hire Training
- Develop, deliver, refine, and communicate all training and new hire curriculums.
- Schedule and communicate new hire training.
- Communication of trainee’s performance.
- Create and update trainee handbooks/ manuals.
- Deliver individual, small group, and large forum training.
Learning and Compliance
- Develop, deliver, and communicate new training methods for continuous associate improvement and staff development.
- Develop and continually refine departmental training materials.
- Develop and deliver annual compliance and accreditation training
- Work with department leaders to understand where learning or retention improvements are needed; deliver outcomes that support continued improvement.
- Work with Compliance, Contract, and Regulatory Manager to facilitate training needs related to accreditation compliance, including training record audits.
- Working with senior level clinical staff to train staff on REMS programs and creating/updating SOPs when appropriate.
- Working with senior pharmacy technician to train staff on Pharmacovigilance and creating/updating SOPs when appropriate.
- Deliver individual, small group, and large forum training.
- Coordinate Reliance Rx’s required training activities and ensure documentation of training is complete.
Update Training
- Assist in development and delivery of training based on new requirements, changes, updates, and other information.
- Develop training materials.
- Coordinate training and delivery.
Communication
- Work with departments to research new information, staff needs, and training coordination, and performance throughout training process.
- Work with Training Subcommittee as an active member to execute training initiatives that have been approved by the Leadership Team.
- Communicate and schedule training needs in conjunction with staff development.
- Work with quality assurance team to ensure proper training is developed and delivered appropriately.
- Responsible for providing regular training updates to the Reliance Rx Leadership team.
- Maintain communication with Organizational Development team to avoid overlap and ensures consistent messaging aligned with strategy.
Strategic Initiatives
- Assist in the Reliance Rx Leadership Team in the development and implementation of training to support corporate strategic priorities.
Business Knowledge
- Maintain current knowledge regarding Reliance Rx’s operations.
- Maintain knowledge of State and Federal regulation that govern how we perform our work.
Hiring Compensation Range: $27.50 - $35.00 hourly
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
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for additional EEO/AAP or Reasonable Accommodation information. Current Associates must apply internally via the Job Hub app.
