Training Manager (Call Center)

Your mission is developing others.

Your passion is sales.

Nice to meet you.

Life Protect 24/7 is an inbound sales Call Center searching for an exceptionally talented and motivated leader who develops and trains new employees to be leaders in sales. If this sounds like you, you are a great candidate for our Full Time Inbound Call Center Trainer position.

How do you do that?

As a trainer you will lead a weekly class of 8-15 new employees to ensure they are ready to receive calls from diverse customers that have expressed interest in our product and service – a medical and security alert system that goes wherever you do. A service that helps rescue over 5,000 individuals every month.

The successful candidate will relay company standards, metrics, policys, goals, quality standards, and processes, and procedures to our team through servant leadership.

Sales is the heartbeat of our culture – enthusiastic representatives of our company and advocates for our clients. Our upbeat work culture promotes development and individual training, games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. The successful candidate will effectively educate and support sales representatives through their sales experience.

What we offer:

• Competitive Pay

• Weekly Pay

• Paid Training

• Paid Time Off

• Medical, Dental, Vision, AD&D, and Life Insurance

• HSA Options

• 401k with Company Match

• Employee Development Program

• Employee Product Discount

• Beautiful Call Center Work Space

• Convenient access to walking trails and Norfolk Premium Outlets

What you offer:

• Must be at least 18 years of age

• High school diploma or equivalent

• 2 years of experience training new employees in a Call Center environment

• Experience in monitoring call quality, call queue, and coaching sales

• Strong communication skills (verbal, written, and interpersonal)

• A customer focused approach with adaptability to new situations

• Ability to multitask, prioritize and manage time

• Ability to motivate and engage a sales employees
  

Pay: $52,000 annually

Schedule: Monday-Friday 9am-6pm

If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.

Glad we met!

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.