Training Instructor Ii, Below The Wing - Santa Barbara, Ca

At United Ground Express, we are proud to support airline customers and flights at many airports across the US. The services we provide include customer check-in, baggage handling and servicing of the aircraft on the ground in preparation for the next flight.  We assist customers from the moment they arrive at an airport through departure to their next destination. We help fuel and clean planes as well in cargo operations.  UGE is growing to expand its business to specific airports across the continental United States.

Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. Right at Take-off, you will receive flight privileges: you and your family can fly anywhere in the world on stand-by across United Airlines' amazing global network, UA Discount Program for flights when you want to purchase a ticket, Paid time off and more...

What to Expect:

As the United Ground Express Learning and Development team grows with the company's operation there is a need for on-site training support for our United Airlines, Southwest Airlines and Alaska Airlines operation at Santa Barbara Municipal Airport and other stations where we provide ground handling services for United, Southwest and Alaska Airlines. This position will be based in Santa Barbara and reports to the Station General Manager.

This position will add additional training bandwidth outside of core classroom instruction, and the successful candidate will work in close collaboration with Station Management to assist and support training efforts.

This position will embody the Core4 values of United Ground Express (Safe, Caring, Dependable, Efficient) in all professional settings.

How you will make an impact:

• Responsible for delivery of on-site initial skills training, advanced skills training and recurrent training for all employees assigned to the Santa Barbara Airport (SBA).  Provides regional support to other United, Alaska Airlines, and Southwest contracts.

• Responsible for ensuring training compliance and coordinating with operational leadership to ensure assigned staff have required training needed to properly support the operation.

• Provides coaching and training to front line ramp agents assigned to support Alaska Airlines or other airlines contracts.

• Conducts routine operational audits to validate employee compliance to standard operating procedures. Responsible for documentation, re-training and partnering with local leadership to administer corrective action as necessary.
• Responsible for managing class schedules as needed, as well as the management and administrative tasks surrounding instruction assignments primarily for Alaska Airlines, and other contracted airlines as needed. This includes items such as correspondence with students and peers, session close outs, logistics, expense reporting, on-the-job training session training compliance, and other duties as assigned, such as station transition support and special projects.

• Provides UGE training support to Alaska Airlines and other carriers during start-ups and transitions, and continued support in weeks following the start of service.    

• Addressing ad-hoc training needs in stations generated by factors such as fleet type changes, new/additional GSE, and lack of local capability.

Qualifications

What will you bring:

Knowledge/Skills

Required

• 2 years of experience working in airport operations.
• Candidates must be legally authorized to work in the United States for any employer without sponsorship.
• Ability to self- manage and complete tasks as assigned without direct supervision.
• Strong written and verbal communication.
• This position requires up to 20% travel.

Preferred

• Thorough familiarity with AS policies and procedures.
• Current employee of United Ground Express.
• Current RGOM Level 1, Local Ramp Instructor, Jet bridge Qualified Instructor, or other station-level trainer experience.
• Demonstrated leadership experience and interest in transmitting knowledge.
• Understanding of training best practices.
• Familiarity with United, Southwest, Alaska and other airlines learning management systems.

Education

• College Degree or equivalent work experience required

ADA Specifications

• Ability to operate a computer to enter and retrieve data
• Ability to lift up to 70lbs on a consistent basis
• Ability to pass all pre-screening clearances (including a background and drug screen)

Compensation Information

Base salary range: $43,500 - $53,500 (L7) annually

Position Location

SBA (Santa Barbara)

UGE is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

Decisions and criteria governing the employment relationship with all employees at United Ground Express are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state, or local statutes.